Vice President, Technology Process Re-Engineering

State Street

. Lead priority process mapping and re-engineering initiatives across State Street Global Technology Services .

Posted 11/6/2026full-timeQuincy • Massachusetts • United StatesLead💰 $110,000 - $207,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in technology process transformation and re-engineering, with a strong focus on operational excellence and governance within large organizations. Proven ability to lead complex workstreams, facilitate collaboration across teams, and deliver measurable improvements in process efficiency and control.

Highest-signal resume keywords

Process MappingProcess Re-EngineeringBPMNLeanSix Sigma

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Process TransformationOperational ExcellenceBusiness ArchitectureValue Stream MappingGovernance RoutinesPerformance IndicatorsControl AlignmentImplementation PlansProcess StandardsMaturity Assessments

Soft Skills

Strong Written CommunicationVerbal CommunicationFacilitation SkillsRelationship BuildingCoaching

Industry Keywords

Financial ServicesTechnologyRisk ManagementHighly Regulated EnvironmentMatrixed Organization

About the role

Key responsibilities & impact

Lead priority process mapping and re-engineering initiatives across State Street Global Technology Services
Execute the team’s standards and methodology and develop clear end-to-end process views
Deliver practical improvements that simplify execution, strengthen controls, and improve operational transparency
Apply GTS technology process mapping methodology, standards, taxonomy, and tools to assigned priority processes
Develop and maintain process views connecting activities, roles, systems, handoffs, controls, pain points, and performance indicators
Lead assigned process mapping and re-engineering workstreams and coordinate contributions from team members and subject matter experts across global locations
Conduct structured process analysis to identify duplication, fragmentation, manual workarounds, unclear ownership, control gaps, and opportunities to simplify, standardize, or automate execution
Facilitate working sessions to design future-state processes, clarify roles and decision rights, document requirements, and develop implementation plans
Define and track measurable outcomes including reduced complexity, improved cycle times, stronger control alignment, clearer accountability, and better management information
Execute governance routines keeping process maps current, validated, owned, and aligned to GTS standards and control expectations
Prepare executive-ready reporting on process coverage, delivery progress, risks, opportunities, decisions, and realized outcomes
Escalate issues and recommendations to the Head of Technology Process Re-Engineering
Build relationships across GTS technology, risk, operations, and delivery teams
Facilitate fact-based discussions, resolve ownership ambiguity, challenge inefficient ways of working, and support sustained improvement
Coach team members and ensure redesigned processes are implemented and sustained

Requirements

What you’ll need

10+ years of experience in technology process transformation, process re-engineering, business architecture, operational excellence, technology transformation, or risk-aligned remediation initiatives within large organizations
Experience leading complex workstreams or teams, preferably within financial services, technology, operations, risk management, or another highly regulated environment
Demonstrated proficiency with process mapping and re-engineering methods such as BPMN, SIPOC, value stream mapping, Lean, Six Sigma, business capability mapping, operating model design, or related disciplines
Experience applying process standards, governance routines, repositories, reusable templates, maturity assessments, and reporting within technology process improvement programs
Strong track record working with globally distributed technology teams and influencing stakeholders across GTS, risk, operations, and business-aligned technology functions
Proven ability to lead complex process mapping and re-engineering workstreams within a large, matrixed technology organization
Demonstrated experience identifying process inefficiencies and converting analysis into practical redesign options, implementation plans, and measurable outcomes
Strong understanding of process design, ownership, controls, metrics, and evidence supporting operational resilience and a sound control environment
Strong written, verbal, and facilitation skills
Ability to evaluate process data, control evidence, performance indicators, handoffs, and operating model constraints
Ability to support adoption by translating new process designs into clear actions and sustaining improved ways of working

Benefits

Comp & perks

Retirement savings plan (401K) with company match
Insurance coverage including basic life, medical, dental, vision, long-term disability, and optional additional coverages
Paid time off including vacation, sick leave, short term disability, and family care responsibilities
Employee Assistance Program
Incentive compensation including eligibility for annual performance-based awards
Eligibility for certain tax advantaged savings plans
Inclusive development opportunities
Flexible work-life support
Paid volunteer days
Employee networks