Account Manager

STATSports

. Serve as the lead point of contact for customer account management matters across Japan .

Posted 11/12/2026full-timeJapanMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in customer account management within high-performance sports, leveraging STATSports GPS technology to deliver tailored solutions and actionable insights. Proficient in building strong client relationships and providing elite-level training and consultancy in sports science.

Highest-signal resume keywords

Fluency In Japanese And EnglishExperience With GPS Performance Tracking SystemsDegree In Sports Science Or Related FieldSalesforce CRM ExperienceUnderstanding Of Japanese Football And Rugby Industries

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Account ManagementSports Performance AnalysisStrength And ConditioningClient Relationship BuildingPerformance Insights Derivation

Soft Skills

Proactive Client EngagementProfessionalismPersonability

Tools & Technologies

STATSports GPS SystemSalesforce CRM

Certifications & Qualifications

Valid Japanese Driving Licence

Industry Keywords

High-Performance SportSports Science ConsultancyCoachingClient Queries ManagementBusiness Development

About the role

Key responsibilities & impact

Serve as the lead point of contact for customer account management matters across Japan
Take a proactive, strategic approach to account management and deliver value-added services tailored to high-performance sporting objectives
Ensure clients use the most up-to-date products and are fully trained on the STATSports GPS system
Build and maintain long-lasting relationships with coaches, sports scientists, and key stakeholders
Ensure timely and successful delivery of solutions according to client needs and performance goals
Answer client queries and assist with challenging requests or issue escalations
Record client interactions daily to maintain an accurate service timeline
Visit clients on-site throughout Japan, with up to 50% travel
Prepare detailed account-status reports and communicate monthly and quarterly initiative progress to internal and external stakeholders
Develop new business within existing accounts and identify improvements to meet and exceed sales targets
Provide elite-level training, sports science consultancy, and ongoing technical support to professional sports clients
Help clients derive actionable performance insights from STATSports GPS technology

Requirements

What you’ll need

Fluency in both Japanese and English, oral and written
Educated to degree level in Sports Science or a related field
Proven experience working or coaching in high-performance sport using a GPS performance tracking system
Valid Japanese driving licence
Access to your own car
Ability and willingness to travel up to 50% of the time
Highly personable, professional, and proactive approach to client relationships
Hands-on experience in sports coaching, sports performance analysis, or strength and conditioning is nice to have
Strong understanding of the Japanese football and rugby industries is nice to have
Previous commercial experience with a proven ability to build lasting client relationships is nice to have
Experience using Salesforce CRM is nice to have

Benefits

Comp & perks

Full-time, permanent contract
Opportunities for career progression within a rapidly expanding international company
High autonomy within the territory
Backing from global sports science, technical, and commercial specialists
Team culture that values learning, ownership, and shared success
Opportunity to deliver world-leading sports performance technology to elite Japanese teams and athletes
Direct influence on how top-tier clubs integrate GPS tracking and data analysis
Opportunity to see work directly impact elite athletes and sports teams
Diverse and inclusive work environment
Freedom to innovate, create, and deliver at the highest level