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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in key account management and relationship building within the technical sales domain, particularly in thermal management solutions for data centers. Proficient in delivering technical presentations and market analysis while ensuring high customer satisfaction and retention.
Highest-signal resume keywords
Key Account ManagementTechnical Sales ExperienceCustomer Relationship ManagementMarket Trend AnalysisTechnical Presentation Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales ExperienceMarket InsightsForecastingTechnical Specification KnowledgeData Center Solutions
Soft Skills
CommunicationPersuasionCustomer Satisfaction FocusRelationship Building
Tools & Technologies
Stäubli CRM
Certifications & Qualifications
Bachelor's Degree in Engineering
Industry Keywords
Thermal Management SolutionsHigh-Performance ComputingData CenterCustomer RetentionBusiness Development
About the role
Key responsibilities & impact- Manage and build strategic, long-term relationships with Stäubli key clients
- Maximize mutual value, drive revenue, and ensure customer retention
- Serve as the primary point of contact for Data Center key accounts
- Develop and maintain relationships with customers, channel partners, and co-suppliers
- Educate and persuade potential customers on the value and advantages of Stäubli products and services
- Gain market insights and identify product development opportunities
- Share competition intelligence and generate new business development opportunities
- Prepare and deliver technical presentations, demos, and workshops
- Participate in weekly North American and global meetings and calls
- Define and share forecasts and periodic market and customer trend analysis
- Communicate and create reports using Stäubli CRM
- Attend marketing events, trade shows, and industry functions
- Generate and follow up on leads
- Provide technical specification information to the Technical/Applications Team for new projects
- Handle customer claims promptly while maintaining high customer satisfaction
- Adhere to safety, quality, and environmental standards
Requirements
What you’ll need- Bachelor's degree is required
- Bachelor's degree in Engineering with a specialization in Mechanical or Thermal Engineering is highly preferred
- 3 years of sales experience in a technical field is required
- 5+ years of key account manager experience in a technical field, with a focus on thermal management solutions in the datacenter of high-performance computer industry, is preferred
- Proven experience in key account management with the ability to foster long-term client relationships
- Must live near a major airport
- Willingness to travel domestically and internationally as required, up to 75%
- Must be able to lift, push, pull, and carry objects
- Must be able to lift up to 25 pounds at times
- Dexterity and accuracy as needed to operate equipment
Benefits
Comp & perks- Fully remote work arrangement
- Travel to Duncan, SC office for initial onboarding and training
- Equal opportunity employment