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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong coordination and communication skills in managing cleaning operations for short-term rentals, ensuring timely completion and high attention to detail. Capable of identifying workflow improvements and maintaining organized communication with various stakeholders.
Highest-signal resume keywords
Experience In Short-Term RentalsHousekeeping CoordinationStrong Attention To DetailClear Written English CommunicationHigh Responsiveness
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Organizational SkillsProblem-SolvingCommunication Skills
Industry Keywords
HospitalityField OperationsCleaning WorkflowsSOPsGuest-Ready Status
About the role
Key responsibilities & impact- Follow up with cleaners on turn status, ETAs and blockers
- Coordinate re-cleans, missed items and supply fixes
- Confirm guest-ready status for every same-day arrival
- Assess how late checkouts affect cleaning schedules and communicate realistic timelines
- Relay delays, updates and completion details to Haven operations
- Escalate urgent issues promptly
- Collect and post completion evidence, including photos where required
- Maintain clear, organized communication with cleaners, internal teams and stakeholders
- Identify recurring issues and help improve cleaning workflows and SOPs
- Own assigned turns through confirmed completion
Requirements
What you’ll need- Experience in short-term rentals, hospitality, housekeeping coordination or field operations is strongly preferred
- High responsiveness and ability to manage urgent, same-day issues without losing track of the rest
- Strong attention to detail
- Comfort following up with field teams until the job is done
- Clear written English for communication with cleaners and the operations team
- Availability to work U.S. Eastern Time hours, plus occasional weekend coverage
- Reliable internet and a quiet place to work
Benefits
Comp & perks- Fully remote
- Flexible scheduling within U.S. time-zone overlap
- A path to grow into a broader operations leadership role across the portfolio
- Every single applicant hears back from us, including a no
- If we are not moving forward we will tell you, and we will tell you why
- Ability to request another screening option for microphone, privacy, or accessibility issues
- Application accommodation support
- Communication by email and WhatsApp with opt-out available