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Insurance Relationship Manager
Staysure Group. Manage and develop relationships with travel insurance partners .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing insurer relationships and negotiating agreements while ensuring compliance with regulatory requirements. Proficient in analyzing performance data and collaborating across teams to enhance travel insurance products and services.
Highest-signal resume keywords
Insurer Relationship ManagementNegotiation SkillsInsurance Product KnowledgeData Analysis and InsightsRegulatory Compliance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Insurance ProductsUnderwriting PrinciplesClaims ProcessesService Level AgreementsPerformance MeasuresFair Value AssessmentsDigital Insurance Distribution ModelsInsurtech Partnerships
Soft Skills
Strong CommunicationRelationship-BuildingProactive Problem-SolvingCollaboration
Industry Keywords
Travel InsuranceFinancial ServicesInsurance RegulationsGovernanceStakeholder Management
About the role
Key responsibilities & impact- Manage and develop relationships with travel insurance partners
- Act as the main point of contact for allocated insurance partners
- Lead governance and performance review meetings
- Monitor service levels, objectives and contractual commitments
- Support negotiation and management of insurer agreements
- Track insurer performance against agreed OKRs and SLAs
- Provide insights and updates to senior stakeholders
- Collaborate with the Insurance Product Team and insurer partners on new and existing travel insurance products
- Work with Legal and Compliance teams to meet regulatory requirements, including Fair Value Assessments and industry standards
- Collaborate with Pricing, Claims, Sales, Marketing and Customer Service teams
- Use performance data, customer feedback and internal insights to drive continuous improvement
Requirements
What you’ll need- Experience managing insurer or strategic partner relationships, ideally within travel, pet or general insurance
- Experience working in financial services
- Good understanding of insurance products, underwriting principles and claims processes
- Experience working with insurer agreements, service levels and performance measures
- Strong communication, relationship-building and negotiation skills
- Confidence working with data, identifying trends and turning insights into practical improvements
- Understanding of insurance regulations, governance and compliance requirements
- Ability to manage multiple stakeholders, balance priorities and work collaboratively across teams
- Proactive approach to problem-solving and identifying opportunities for improvement
- Experience within an insurer, broker or insurance distribution business is advantageous
- Knowledge of digital insurance distribution models or insurtech partnerships is advantageous
- Experience working with multiple insurance providers or managing complex insurer relationships is advantageous
Benefits
Comp & perks- Perkbox from day 1, including discounts, bonuses, awards, and mental wellbeing tools
- 26 days paid holidays plus bank holidays
- Additional 1 day leave for every year's service up to 30 standard days
- Option to buy additional annual leave
- Private medical insurance after successful completion of probation, with option to add family members
- Gym scheme after successful completion of probation
- Discounted Staysure travel insurance
- 5% matched pension, with auto enrolment after 3 months
- Up to 5% annual company bonus based on company and personal performance
- Fantastic team social events, including parties and on-site social Fridays
- Up to 2 milestone gifts per year
- Subsidised on-site canteen and Costa Coffee in Northampton
- Cycle to work support
- 1 day of volunteering leave per year
- Employee assistance programme and mental wellbeing support through Health Assured and Perkbox
- Option to work from anywhere, including new UK regions or visiting family abroad, for up to 2 weeks per year without using annual leave, subject to passing probation