Accounts Receivable Representative

Steadfast Health

. Perform consistent follow-up on outstanding insurance claims .

Posted 9/28/2026full-timeRemote • United StatesMid-LevelSenior💰 $28 - $31 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in healthcare accounts receivable management, including insurance claim follow-up, resolution, and compliance with regulatory standards. Proficient in analyzing claim statuses, EOBs, and payer communications to optimize revenue cycle performance.

Highest-signal resume keywords

Healthcare Accounts Receivable ManagementInsurance Claim Follow-UpClaim Resolution ExperienceRevenue Cycle Management (RCM)Payer Portal Utilization

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claim Status AnalysisEOB InterpretationDenial ManagementCorrected Claims SubmissionPayer CommunicationBilling and Coding KnowledgeAR Workload ManagementReimbursement Discrepancy IdentificationSystemic Issue EscalationBehavioral Health Billing

Soft Skills

Attention to DetailOrganizational SkillsWritten CommunicationVerbal CommunicationCollaboration

Tools & Technologies

AthenahealthAvailityPayer Portals

Industry Keywords

Healthcare Revenue CycleInsurance Reimbursement ProcessesMedicaidMedicareCommercial InsuranceMulti-State Healthcare OrganizationTimely FilingAR ReductionPayer-Specific IssuesHIPAA Compliance

About the role

Key responsibilities & impact

Perform consistent follow-up on outstanding insurance claims
Work assigned accounts receivable and payer worklists according to RCM priorities and aging guidelines
Research unpaid, underpaid, rejected, and denied claims and determine resolutions
Contact insurance payers through portals, telephone, and other resources
Review claim statuses, remittance information, EOBs, and ERAs
Correct claim errors and submit corrected claims, reconsiderations, and appeals
Resolve eligibility, authorization, coding, billing, timely filing, coordination of benefits, medical necessity, and payer-specific issues
Follow up on denied claims to obtain payment or final disposition
Identify underpayments and reimbursement discrepancies and escalate payer or contractual issues
Maintain detailed account documentation and payer communication records
Prioritize accounts based on aging, balances, deadlines, and departmental priorities
Identify payer trends, denial patterns, workflow issues, and reimbursement barriers; escalate findings to RCM leadership
Collaborate with coding, intake, clinical operations, and internal teams
Support goals for Days in AR, Net Collection Rate, denial rate, timely filing, and AR reduction
Maintain HIPAA and payer/regulatory compliance
Assist with AR projects, account cleanup, payer research, and other revenue cycle activities
Perform other RCM tasks as assigned

Requirements

What you’ll need

3–5 years of healthcare accounts receivable, insurance claim follow-up, and claim resolution experience
Demonstrated experience independently researching and resolving unpaid, underpaid, rejected, and denied insurance claims
Strong knowledge of the healthcare revenue cycle and insurance reimbursement processes
Experience working with commercial and government payers
Ability to interpret EOBs, ERAs, claim status information, denial messages, and payer correspondence
Experience using payer portals and communicating directly with insurance companies to resolve claims
Strong attention to detail and organizational skills
Ability to manage a high-volume AR workload
Ability to identify trends and escalate systemic reimbursement or payer issues
Strong written and verbal communication skills
Ability to work independently while collaborating within an RCM team
Must reside in Florida, Georgia, North Carolina, New York, Ohio, Pennsylvania, Tennessee, or Texas
Preferred: behavioral health and/or substance use disorder billing and AR experience
Preferred: experience with Medicaid, managed Medicaid, Medicare, and commercial insurance claims
Preferred: experience with athenahealth
Preferred: familiarity with Availity and other payer portals
Preferred: experience in a multi-state healthcare organization
Preferred: experience with denial management, appeals, corrected claims, and complex claim resolution
Prolonged periods of sitting at a desk and working on a computer
Must be able to lift and carry up to 15 pounds at times
Ability to safely operate standard office equipment
Must communicate clearly and effectively, verbally and in writing

Benefits

Comp & perks

Comprehensive medical, dental, and vision insurance for you and your family
401(k) match up to 5%
100% employer-paid short-term and long-term disability insurance
Employer-sponsored life insurance
Generous PTO, floating paid holidays, and paid volunteer days
Four paid Re-Fuel Days each year for mental health, rest, or continuing education
Employee Assistance Program with therapy sessions, legal guidance, financial resources, and health coaching
SoFi student loan interest rate discount
Rightway Health Concierge
One year free pet Telehealth through Pawp
Perkspot Discount Marketplace
Supportive, collaborative culture