Claims Associate

Steamship Mutual

. Provide P&I and FDD claims handling services and advice to Members across European countries .

Posted 11/6/2026full-timeLondon • United KingdomJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in P&I and FDD claims handling, with a strong background in shipping litigation and dispute resolution. Capable of building effective relationships and providing high-quality advice while maintaining attention to detail and meeting deadlines.

Highest-signal resume keywords

P&I Claims HandlingShipping LitigationMaritime LawExcellent Communication SkillsRelationship Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims HandlingDispute ResolutionLegal ResearchQuantitative AnalysisClaims Processing

Soft Skills

Organizational SkillsMotivationAttention to DetailTeam CollaborationNegotiation Skills

Tools & Technologies

Electronic Filing Systems

Certifications & Qualifications

Qualified LawyerLLBLLM

Industry Keywords

P&I ClubFDD ClaimsLoss PreventionSyndicate UnderwritingBrokers Engagement

About the role

Key responsibilities & impact

Provide P&I and FDD claims handling services and advice to Members across European countries
Promote relationships between the Club and existing Members and represent the Club at a senior level
Handle assigned claims according to company procedures
Provide advice and support on claims-related issues and identify the need for loss prevention activity
Process large claims when requested by the Syndicate Manager or Claims Director and appropriate for an Associate
Promptly and correctly file electronic correspondence relating to assigned claim files and maintain updated electronic files
Contribute to the continuous development of company procedures and systems
Produce relevant articles for Club publications
Participate in meetings and engagements with brokers, service providers, Club correspondents, and lawyers
Identify additional services that add value to Club/Member relationships
Break down and solve problems through quantitative thinking and analysis
Support Syndicate Underwriting objectives
Attend appropriate training and develop relevant knowledge and skills
Carry out other duties within personal skills and abilities and ad hoc duties as required

Requirements

What you’ll need

Previous experience handling shipping litigation and dispute resolution, from another P&I club, insurer, law firm, or ship owner / charterer
Qualified lawyer, preferably English-qualified, with experience equivalent to approximately 2 years’ PQE; or degree-educated with an LLB or LLM in Maritime Law or equivalent and at least 3 years’ relevant claims-handling or industry experience
Excellent written and verbal communication skills, including negotiating, presenting, and reporting
Ability to build and maintain effective business relationships at all levels, internally and externally
Highly organised, motivated, and enthusiastic, with excellent attention to detail
Ability to deliver high-quality work within agreed timeframes and prioritise individual workload
Proficiency in a European language in addition to English is advantageous but not essential
Proactive, self-motivated, and able to work collaboratively as part of a team

Benefits

Comp & perks

Collaborative, supportive and friendly working environment
Rewarding career with opportunities to build existing skills and knowledge
Work-life balance initiatives
Competitive hybrid working policy
Clear and transparent career pathway
Continued support with enhancing skills and creating employment development opportunities
Free educational access to the Protection & Indemnity Qualification, created by the International Group of P&I Clubs
Private healthcare
Competitive health subsidy
Comprehensive wellbeing and savings programme
People-centred culture with mutual respect and support