IT Business Analyst

Steamship Mutual

. Undertake Business Analysis activities to ensure successful outcomes for stakeholders when implementing organisational change .

Posted 10/15/2026full-timeLondon • United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Business Analysis, including requirements elicitation, process modeling, and data analysis, while effectively communicating technical information to stakeholders. Proficient in using Enterprise Architecture tools and managing user acceptance testing within regulated environments.

Highest-signal resume keywords

Business AnalysisRequirements ElicitationData AnalysisProcess ModelingEnterprise Architecture Tools

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Requirements DocumentationData Modeling TechniquesProcess AnalysisSQL QueryingSystem Testing

Soft Skills

Excellent CommunicationOrganizational SkillsEmpathyFlexibilityTime Management

Tools & Technologies

Enterprise Architecture ToolsToad

Certifications & Qualifications

Business Analysis Techniques TrainingChange Management Accreditation

Industry Keywords

Insurance IndustryRegulated Financial ServicesUser Acceptance TestingAgile ProjectsWaterfall Projects

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Undertake Business Analysis activities to ensure successful outcomes for stakeholders when implementing organisational change
Elicit and document requirements from all areas of the business
Elicit and document ‘As Is’ processes and define and document ‘To Be’ processes
Construct business cases for new initiatives
Perform data analysis to support decision-making on procedural or system changes and testing
Articulate business needs to technical resources and suppliers
Translate technical information or questions so they can be easily understood by the business
Document system specifications or user stories as required
Develop and execute system test plans
Maintain documentation, including data models and process maps, using the company’s Enterprise Architecture tool
Coordinate and assist with user acceptance testing
Coordinate and assist with user training
Maintain a good understanding of company systems and processes
Work with technical and support teams to analyse and resolve queries or issues with current systems

Requirements

What you’ll need

Understand and adhere to the company project framework and governance
Understand and adhere to company standards and procedures
Proven experience as a Business Analyst, ideally gained within the insurance sector or another regulated financial services environment
Varied requirements elicitation techniques, including organising and running workshops and conducting interviews
Experience documenting and prioritising functional and non-functional requirements
Data analysis and data modelling techniques
Process analysis and process modelling techniques
Excellent organisation and time management skills
Excellent verbal and written communication, including presentation skills and ability to articulate ideas clearly and simply at technical and business levels
Friendly, approachable, empathetic, and sincere
Flexible, strong work ethic, and willing to go the extra mile
Background in IT systems development (desirable)
Good knowledge of the insurance industry (desirable)
Ability to query databases using SQL or tools such as Toad (desirable)
Experience using Enterprise Architecture tools (desirable)
Experience in both Waterfall and Agile projects (desirable)
Experience liaising with third-party vendors (desirable)
Training/accreditation in Business Analysis techniques (desirable)
Training/accreditation/experience in Change Management (desirable)

Benefits

Comp & perks

Collaborative, supportive and friendly working environment
Rewarding career with opportunities to build existing skills and knowledge
Competitive hybrid working policy
Clear and transparent career pathway
Continued support with enhancing skills and creating employment development opportunities
Free educational access to the Protection & Indemnity Qualification, created by the International Group of P&I Clubs
Private healthcare
Competitive health subsidy
Comprehensive wellbeing and savings programme throughout the year
People-centred culture with mutual respect and support