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Field Service Engineer
STEIN Automation GmbH & Co. KG. Install and commission machines at customer sites worldwide .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in machine installation, commissioning, and maintenance, with a strong focus on customer training and technical support. Proficient in analyzing and resolving technical issues while ensuring optimal machine performance and quality.
Highest-signal resume keywords
Machine InstallationSite Acceptance TestingPneumatic Systems KnowledgeCustomer TrainingTechnical Support
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Electrical EngineeringMechatronicsMechanical EngineeringPreventive MaintenanceCorrective MaintenanceMachine OptimizationTechnical Issue ResolutionProduction SupportIT Equipment HandlingStandard Software Applications
Soft Skills
Customer OrientationExcellent CommunicationOpen-MindednessCollaborationIndependence
Industry Keywords
Site Acceptance TestsMachine HandoverTechnical AssistanceDaily Service ReportsMarket FeedbackCustomer FeedbackTravel WillingnessGerman Language Skills
About the role
Key responsibilities & impact- Install and commission machines at customer sites worldwide
- Conduct Site Acceptance Tests (SAT) and ensure successful machine handover
- Train customers and operators on proper machine operation and maintenance
- Identify, analyze, and resolve technical issues and failures on machines and components
- Provide on-site production support and technical assistance to customers
- Perform preventive and corrective maintenance on customer machines
- Adjust and optimize machines for different customer products and production requirements
- Ensure machine quality and performance at customer sites
- Prepare daily service and status reports
- Support Sales and After Sales with technical expertise and customer-related activities when required
- Provide feedback to R&D regarding technical issues, product improvements, and machine optimization
- Share market and customer feedback with Sales to identify changing requirements and new opportunities
Requirements
What you’ll need- Higher education, secondary technical education, or equivalent qualification in electrical engineering, mechatronics, mechanical engineering, or a related technical field
- Solid knowledge of pneumatic systems, sensors, and motors
- Confident handling of IT equipment and standard software applications
- Good command of English, both written and spoken (minimum B2 level)
- German language skills are an advantage
- Willingness to travel nationally and internationally
- Professional, neat, and well-groomed appearance
- Strong customer orientation and excellent communication skills
- Open-minded and comfortable working with people from different countries and cultures
- Ability to work independently as well as collaboratively with internal teams
Benefits
Comp & perks- Attractive additional financial benefits such as holiday pay and health bonus
- Contribution to company pension scheme and occupational disability insurance
- Individual support from the Mühlbauer Academy through internal and external training programmes
- Employee events (e.g. Christmas party, visit to a folk festival and barbecue)
- International working environment - opportunities for temporary assignments abroad
- Low-cost catering in the company canteen
- The company´s own fitness studio
- Many more benefits on the company homepage