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Property Claim Adjuster
Stillwater Insurance Group. Investigate and analyze property claims to determine coverage, liability, and damages .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in property claims adjustment, including the ability to analyze claims, interpret policy language, and ensure compliance with regulatory standards. Proficient in utilizing Xactimate for property damage estimates and maintaining accurate documentation while providing exceptional customer service.
Highest-signal resume keywords
Property Claims AdjustmentXactimate ProficiencyRegulatory ComplianceAnalytical SkillsCommunication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Property Claims ExperienceClaims Handling PrinciplesPolicy InterpretationSubrogation and Salvage RecoveryReservation of Rights PreparationDamage EstimationMulti-State Claims HandlingLitigated Claims ManagementMicrosoft Office ProficiencyInvestigative Skills
Soft Skills
Problem-Solving SkillsCustomer Service OrientationConflict ManagementTime ManagementAttention to Detail
Tools & Technologies
Remote Inspection ToolsXactimateMicrosoft Excel
Certifications & Qualifications
Adjuster LicenseContinuing Education
Industry Keywords
Property and Casualty InsuranceInsurance CodesUnfair/Fair Claims PracticesClaims DocumentationAOBsCRNsNOIs
About the role
Key responsibilities & impact- Investigate and analyze property claims to determine coverage, liability, and damages
- Interpret and apply policy language accurately while protecting company rights
- Prepare reservation of rights, non-waiver agreements, disclaimers, and coverage determination letters
- Communicate with insureds, agents, contractors, public adjusters, attorneys, and internal stakeholders
- Utilize remote inspection tools and independent adjusters as appropriate
- Maintain accurate claim documentation, file notes, and reserves
- Identify and pursue subrogation and salvage recovery opportunities
- Manage disputed claims, including AOBs, CRNs, NOIs, and complex scope or pricing disputes
- Prepare detailed claim summaries and reports for management and regulatory purposes
- Create and audit property damage estimates using Xactimate
- Ensure compliance with state insurance laws, regulatory requirements, and internal claims handling standards
- Provide professional, solutions-focused customer service while managing conflict
Requirements
What you’ll need- 5+ years of property claim experience as an adjuster with an insurance carrier
- Bachelor’s degree (BA/BS/BBA) or equivalent combination of education and relevant experience
- Strong knowledge of property and casualty insurance policies and claims handling principles
- Experience investigating and adjusting residential and/or commercial property claims
- Experience using Xactimate to write, review, and edit property damage estimates
- Strong analytical, investigative, and problem-solving skills
- Solid written and verbal communication skills
- Proficiency in Microsoft Office applications, including Excel
- Ability to manage multiple claims and competing priorities in a fast-paced environment
- Commitment to ethical standards, accuracy, and regulatory compliance
- Ability to maintain required adjuster licenses and continuing education
- Preferred: experience handling multi-state property claims
- Preferred: familiarity with Unfair/Fair Claims Practices and applicable insurance codes
- Preferred: experience managing litigated or complex property claims
- Ability to work in an in-office, desk-based role in Omaha, Nebraska
Benefits
Comp & perks- Opportunities for cross-training and professional growth
- Recognition for accuracy, efficiency, and service excellence
- Supportive, team-oriented culture
- Workplace built on trust, integrity, and respect
- Employment offers contingent upon successful completion of a background investigation and pre-employment drug screening
- Drug-free workplace
- Equal opportunity employer