Solution Architect

Stitch

. Gather and analyze technical requirements to ensure Braze and partner technologies are optimally configured within customers’ existing martech stacks .

Posted 11/11/2026full-timeRemote • United States, CanadaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in marketing technology integration, particularly with Braze, including the ability to design and implement scalable solutions that align with customer business goals. Proficient in developing documentation, managing data structures, and leading customer engagements while maintaining multiple priorities in a fast-paced environment.

Highest-signal resume keywords

Braze Digital Strategist CertificationBraze Marketer CertificationData ModelingAPIsSDKs

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Technical Requirements AnalysisFunctional Design SpecificationsData Ingestion ProcessesCampaign Flow DesignAutomation Logic Development

Soft Skills

Strong Organization SkillsDelegation SkillsStrategic ThinkingTime Management SkillsCustomer Engagement

Tools & Technologies

Braze Segmentation ToolsBraze CanvasMartech Stacks

Certifications & Qualifications

Braze Digital Strategist CertificationBraze Marketer Certification

Industry Keywords

Marketing TechnologyCustomer ExperienceData StructuresUser AttributesMulti-Channel Campaigns

About the role

Key responsibilities & impact

Gather and analyze technical requirements to ensure Braze and partner technologies are optimally configured within customers’ existing martech stacks
Collaborate with Business Strategists, Marketing Strategists, and Technical Producers on the Delivery team
Provide detailed documentation, define integration points, and ensure seamless data flow across platforms
Develop functional design specifications defining workflows, user journeys, and business rules aligned with customer business goals
Design and implement scalable end-to-end solutions bridging business objectives and technical execution
Build and manage complex data structures, including user attributes and events, to support personalized customer experiences
Design dynamic and static audience segments using Braze segmentation tools
Design and implement multi-step, multi-channel campaign flows using Braze Canvas
Develop automation logic based on real-time customer interactions and behaviors
Bring ideas, recommendations, and solution write-ups to other Solution Architects
Manage time to achieve quarterly billable hour targets
Stay current on Braze and partner technology advancements and maintain at least 3 Braze certifications, including the Braze Digital Strategist certification
Travel occasionally, up to 20%, to client sites for strategic discussions
Perform additional duties as assigned

Requirements

What you’ll need

5+ years of hands-on experience in the marketing technology industry
3 or more Braze Certifications, including the Braze Marketer and Braze Digital Strategist certifications, or the ability to quickly obtain them after starting the role
Knowledge around Liquid, APIs, SDKs, data modeling, and data ingestion processes in order to support clients needs and platform adoption
Experience and confidence in developing and clearly documenting custom solutions
Strong organization and delegation skills
Ability to articulate marketing technology best practices and translate them into practical implementation recommendations
Agility to adapt and consult on areas or new technologies that may be unfamiliar to you, embracing challenges with enthusiasm and curiosity
Strong prioritization and time management skills, thriving in a fast-paced, deadline-driven environment
Excellent strategic and technical thinking, enabling you to envision holistic solutions that align with customer objectives and navigate complex situations with confidence
Proven ability to manage multiple concurrent customer engagements successfully, balancing priorities and resources effectively
Confidence in leading customer-facing discussions and presentations, inspiring trust, and conveying expertise while effectively managing expectations
Ability to travel up to 20%
Must be authorized to work in the United States or Canada without the need for visa sponsorship now or in the future

Benefits

Comp & perks

Flexible PTO policy
Monthly tech stipend
Paid parental leave
Medical, dental, vision, and life insurance
In-person onboarding experience at our HQ in Indianapolis, Indiana
Free mental wellness resources
401k with company match