Account Executive – Portfolio Coverage

Stone & Company

. Manage and accelerate the performance of assigned portfolios by identifying commercial opportunities .

Posted 10/15/2026full-timeSão Paulo • BrazilMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in consultative sales, negotiation, and B2B account management while leveraging analytical skills and advanced Excel proficiency to drive performance and customer satisfaction in portfolio management.

Highest-signal resume keywords

Consultative SalesB2B Account ManagementNegotiation SkillsCustomer Service TechniquesAdvanced Excel Proficiency

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Analytical SkillsPerformance ReportingUpsell and Cross-Sell StrategiesKPI MonitoringCustomer Retention Strategies

Soft Skills

Excellent Communication SkillsAdaptability

Tools & Technologies

CRM SystemsSalesforce

Industry Keywords

TPVMonetizationChurn PreventionCustomer Satisfaction MetricsNPS

About the role

Key responsibilities & impact

Manage and accelerate the performance of assigned portfolios by identifying commercial opportunities
Work directly to drive TPV, expand revenue, and prevent churn
Identify and execute upsell and cross-sell opportunities
Handle reactive support cases from customers in the portfolio
Monitor operational KPIs and send performance reports to customers
Lead commercial meetings, negotiations, and renegotiations
Collaborate with Product, Risk, and Customer Support teams to resolve requests and implement new solutions
Drive monetization, retention, and win-back efforts for portfolio customers, adding value to relationships and taking a strategic approach to selling payment solutions and technology

Requirements

What you’ll need

Experience in consultative sales, negotiation, and B2B account management
Strong command of customer service techniques and satisfaction metrics, including NPS
Excellent communication skills and the ability to adapt easily to different contexts
Analytical skills and advanced Excel proficiency
Knowledge of CRM systems; Salesforce experience is a plus

Benefits

Comp & perks

Variable Compensation Package* (profit-sharing, long-term incentive plan, or commission—provided according to role eligibility and not available as a free choice)
Health and dental insurance with co-payments (except for employees with disabilities, who are not subject to co-payments)
Hospital Virtual Verde: 24/7 telemedicine team
Prescription medication subsidy
Meal and/or food allowance – Pluxee*
Childcare assistance (for children up to 5 years and 11 months old)
Assistance for employees with children with disabilities
Life insurance
Fuel or commuting allowance*
Home office allowance* (for Hybrid or Remote contracts only)
Welcome kit for new parents
SESC partnership*
Education Benefit – Internal self-development platform (Studa and Stone Library)
Acolhe360º – Free emotional support
Quick massage and on-site medical clinic*
Optional benefits: Wellhub, TotalPass, Pet Club, Flash, Férias&Co, transportation voucher, Allya, and education partnerships