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Junior Operations Analyst – Billing
Stone & Company. Monitor issuance through insurance carrier and healthcare provider portals .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in billing routines within health, dental, and life insurance segments, alongside advanced Excel skills for data analysis and reporting. Strong communication and analytical abilities support effective collaboration and operational efficiency.
Highest-signal resume keywords
Billing Routines ExperienceAdvanced Excel SkillsInsurance Brokerage ExperienceVerbal And Written Communication SkillsAnalytical Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Billing RoutinesData AnalysisCapacity SizingCapacity PlanningEnrollment ProcessingPersonal Information ChangesFile PreparationIssue ResolutionOperational EfficiencyCustomer Journey Topics
Soft Skills
Strong Communication SkillsSense Of UrgencyMotivationAnalytical Thinking
Tools & Technologies
Looker StudioData Visualization ToolsPython
Industry Keywords
InsuranceHealthcareBilling StrategiesInsurance CarriersHealthcare Providers
Tech Stack
Tools & technologiesPython
About the role
Key responsibilities & impact- Monitor issuance through insurance carrier and healthcare provider portals
- Review and send payment slips and invoices
- Process enrollment and personal information changes
- Prepare files for review, such as allocation and payroll files
- Collaborate with other company processes to support the implementation of billing strategies
- Resolve issues with the Relationship team, insurance carriers, and healthcare providers
Requirements
What you’ll need- Currently pursuing or completed a bachelor's degree in Business Administration, Economics, or a related field
- Experience in insurance brokerage
- Experience with billing routines in the health, dental, and life insurance segments
- Advanced Excel skills
- Strong verbal and written communication skills
- Sense of urgency
- Analytical skills
- Motivation to take on new challenges
- Experience with Looker Studio or other data visualization tools (a plus)
- Knowledge of Python (a plus)
- Experience with capacity sizing, planning, or capacity analysis projects (a plus)
- Interest in operational efficiency and customer journey topics (a plus)
- CLT employment: 40 hours per week, 5-on/2-off schedule, Monday through Friday
Benefits
Comp & perks- Fixed salary
- Variable compensation package (profit sharing, long-term incentive plan, or commission), subject to role eligibility
- Copay health and dental insurance
- Verde Virtual Hospital: telemedicine team available 24 hours a day, 7 days a week
- Prescription medication subsidy
- Meal and/or food allowance – Pluxee
- Childcare assistance for children up to 5 years and 11 months old
- Assistance for employees with children with disabilities
- Life insurance
- Fuel allowance or commuting allowance
- Home-office allowance for hybrid or remote contracts
- Welcome kit for new parents
- SESC membership
- Education benefit: Internal self-development platform (Studa and Stone Library)
- Acolhe360º: Free emotional support
- Quick massage and on-site clinic
- Wellhub
- TotalPass
- Pet Club
- Flash
- Férias&Co
- Transportation voucher
- Allya
- Educational partnerships