Director, Revenue Operations – B2B SaaS

StoreForce

. Translate sales strategy and priorities into actions, owners, milestones, and measures .

Posted 10/15/2026full-timeRemote • CanadaLead💰 CA$180,000 - CA$200,000 per yearWebsite

About the role

Key responsibilities & impact

Translate sales strategy and priorities into actions, owners, milestones, and measures
Run recurring pipeline, forecast, deal progression, and account-plan review cadences with the CRO
Reinforce revenue KPIs and hold the team accountable for commitments
Diagnose and improve ineffective sales plays and processes
Set standards for account plans and coach the team toward them
Build repeatable land-and-expand plays across sister brands, regions, and products
Create fact-based visibility into pipeline health, deal risk, forecasting, conversion, velocity, and win/loss patterns
Own the revenue KPI framework and ensure trusted reporting is used to drive action
Partner with the CRO on coverage strategy, territory design, and capacity planning
Partner with Finance on quota setting, incentive design, and compensation modeling
Document and drive adoption of effective sales processes and playbooks
Reinforce sales approaches through coaching, inspection, and feedback
Work with Salesforce and analytics resources to define system requirements
Collaborate with Sales, Marketing, Client Success, Finance, and Product
Establish AI-enabled workflows across account planning, opportunity management, prospect research, deal inspection, and forecasting
Establish operating cadences, scorecards, KPI frameworks, and performance reporting
Improve account planning, expansion motions, forecast confidence, sales-play execution, and performance visibility
Clarify and help establish a motion for smaller, faster-moving opportunities
Create leverage for the CRO by reducing administrative process oversight

Requirements

What you’ll need

Meaningful experience in Sales Operations, Revenue Operations, Sales Excellence, or a comparable commercial execution role, ideally in enterprise B2B SaaS
Track record of improving sales execution, not simply administering tools or producing reports
Hands-on experience with account planning, complex deal inspection, forecasting, and land-and-expand motions
Strong analytical skills and working fluency with Salesforce
Experience influencing sellers and leaders without direct authority and creating adoption across a distributed team
Experience in vertical SaaS, private-equity-backed companies, specialty retail, or retail technology is helpful
Ability to coach, train, and develop others
Strong oral and written communication skills
Ability to operate in a fast-paced, evolving environment
Ability to travel nationally and internationally at a moderate level

Benefits

Comp & perks

20% bonus at target
Remote work and flexibility in schedule
Employer-paid health benefits including dental, prescription drug coverage, and a Health Spending Account
RRSP Matching with First Time Home Buyer support
Company paid training and professional development
Extended Long Weekends and Religious Observance Days
Employee Referral Program
Spotlight Recognition Bonus Program
Dedicated Employee Assistance Program (EAP)
Accommodations available on request during the selection process