Sales Executive

Stowe Family Law LLP

. Deal with new business enquiries through inbound and outbound warm calls .

Posted 11/9/2026full-timeHarrogate • United KingdomMid-LevelSenior💰 £30,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong client service capabilities, effectively managing client inquiries and matching them with appropriate legal resources. Proficient in Salesforce for accurate client information management and skilled in telephony sales.

Highest-signal resume keywords

Telephony Sales BackgroundExceptional Client Service SkillsSalesforce ProficiencyInbound And Outbound Warm CallsFamily Law Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Client Information RecordingClient MatchingLegal Resource LiaisonFixed-Fee Meeting ConversionEmotional Sensitivity

Soft Skills

EmpathyProfessional CommunicationProblem-Solving

Tools & Technologies

Salesforce

Industry Keywords

Family LawClient EnquiriesBest-Practice Working MethodsRegional SkillsShift Pattern Availability

About the role

Key responsibilities & impact

Deal with new business enquiries through inbound and outbound warm calls
Understand each client’s needs
Reassure clients and handle requests professionally and empathetically
Accurately capture client information in Salesforce
Convert clients to fixed-fee meetings or immediately progressing clients for lawyers
Liaise with lawyers across the country to establish best-practice working methods
Understand lawyer availability and regional working preferences
Match clients with lawyers based on regional skills and team expertise
Complete three-week paid training in family law at the Harrogate office

Requirements

What you’ll need

Telephony sales background
Exceptional client service skills
Ability to deal sensitively with emotional or upset clients
Ability to make inbound and outbound warm calls
Ability to accurately record client information in Salesforce
Full-time availability for 35 hours per week
Ability to work a bi-weekly rotating shift pattern
Ability to work from the Harrogate office during training and approximately one day per week afterward

Benefits

Comp & perks

Sales Incentive Scheme
Flexible working
Wellbeing culture, including Mental Wellbeing days
Access to counselling sessions
Volunteering leave
Diversity public holidays
26 days holiday
Enhanced adoption, maternity and paternity pay
Paid leave for fertility treatment
Emergency dependants leave
Bereavement leave
Medicash health insurance, including 24/7 GPs, dental, counselling, and gym discounts
Training grants
Life Assurance
Contributory pension
Paid three-week new starter training