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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in field service support, including installations, maintenance, and customer training for Stratasys printers. Possesses strong mechanical and electrical skills, along with the ability to build and maintain customer relationships while traveling extensively.
Highest-signal resume keywords
Field Service ExperienceMechanical ExperienceElectrical ExperienceAdditive ManufacturingCustomer-Facing Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Mechanical SkillsElectrical SkillsInstallationMaintenancePreventative MaintenanceCustomer Training3D PrintingCAD/CAM
Soft Skills
Customer Relationship ManagementSelf-StarterSelf-Reliant
Tools & Technologies
Stratasys PrintersComputer Technology
Certifications & Qualifications
High School DiplomaGED
Industry Keywords
Field ServiceAdditive Manufacturing3D PrintingRemote Work
About the role
Key responsibilities & impact- Assist customers with their Stratasys printers
- Perform installations, general maintenance, upgrades, and preventative maintenance
- Provide customer training
- Build and maintain ongoing customer relationships as the face of Stratasys
- Travel regularly to customer sites
- Work remotely while providing field service support
- Travel up to 70–80% daily to customer locations
Requirements
What you’ll need- High School Diploma or GED
- 1+ year in a field service/representative role
- 1+ year of hands-on mechanical or electrical experience
- Reliable personal vehicle (no motorcycles/bicycles) with space for tools and equipment
- Candidates must live within the Richmond, VA or Washington D.C. market for travel to customer site
- Must verify identity and eligibility to work in the United States
- Must complete the required employment eligibility verification form upon hire
- Nice to have: 2-year Technical Degree
- Nice to have: Additional year of mechanical/electrical experience
- Nice to have: Experience with Additive Manufacturing, 3D printing, and/or CAD/CAM
- Nice to have: Remote work experience
- Nice to have: Strong customer-facing skills
- Nice to have: Proficient in computer technology
- Nice to have: Self-starter and self-reliant attitude
Benefits
Comp & perks- 100% remote work arrangement
- Remote work while traveling regularly to customer sites
- Reasonable accommodations for qualified individuals with disabilities
