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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in client-facing product training and implementation, with a strong focus on the electrical trade and MEP subcontracting. Capable of articulating product value and leading workshops while synthesizing market trends to inform product management.
Highest-signal resume keywords
Client-Facing Product TrainingElectrical Design KnowledgeRevit FamiliarityTechnical Communication SkillsSales Cycle Support
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Product ConsultationWorkflow AssessmentProof of Value ExercisesTraining Session LeadershipTechnical Q&A
Soft Skills
Strong Written CommunicationStrong Verbal Communication
Tools & Technologies
BIMVDC
Certifications & Qualifications
Bachelor's Degree
Industry Keywords
Electrical TradeMEP SubcontractingPrefab OperationsShop Operations
About the role
Key responsibilities & impact- Lead specialized product training tailored to client roles, workflows, and maturity
- Plan and lead onsite visits, including agenda setting, preparation, delivery, and follow-up
- Provide product consultations to help clients configure and use the platform effectively
- Lead customer-facing discovery sessions, workflow assessments, and value demonstrations
- Design and run Proof of Value exercises tied to measurable client outcomes
- Partner with Sales, Account Managers, and executives during pitches, demos, sales finals, and rebids
- Articulate product value and technical capabilities to business and technical audiences
- Help clients adopt best practices and align internal processes with the platform and product suite
- Advise on configuration and workflow decisions suited to each client's operating model
- Capture and prioritize client product insights, feature requests, and pain points for Product
- Synthesize market trends and competitive intelligence to influence Product Management and Engineering roadmaps
- Support post-implementation metrics, user engagement, and retention strategies
- Flag adoption risks and work with Customer Success on corrective plans
Requirements
What you’ll need- Experience in a client-facing product, implementation, solutions consulting, or technical training role
- Deep knowledge of the electrical trade, including electrical design, prefab, and shop operations
- Experience in MEP subcontracting or VDC/BIM coordination at an electrical or MEP contractor
- Familiarity with Revit and BIM/VDC
- Deep working knowledge of the product suite and the industry or domain it serves
- Proven ability to lead training sessions, workshops, and executive-level presentations
- Experience supporting sales cycles with demos, technical Q&A, or proof-of-value work
- Strong written and verbal communication, including the ability to translate technical detail into business value
- Ability to travel for onsite client engagements
- Bachelor's degree or equivalent experience
Benefits
Comp & perks- Ability to travel for onsite client engagements
- Customer Support Remote (United States)