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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in community management, particularly within Discord, while effectively communicating product updates and engaging with users. Proficient in tracking community health and fostering a positive environment through structured feedback and event planning.
Highest-signal resume keywords
Community ManagementDiscord ExperienceFluent English CommunicationStreaming and Creator Culture FamiliarityLive Broadcasting Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Community Feedback ReportingProblem DistinctionEvent PlanningDiscord Setup SkillsTechnical Curiosity
Soft Skills
De-escalation AbilityReliabilityFlexibility
Tools & Technologies
DiscordTikTok LIVE
Industry Keywords
Community Health TrackingUser EngagementAmbassador Development
Tech Stack
Tools & technologiesGo
About the role
Key responsibilities & impact- Monitor the TikFinity Discord community daily and ensure questions receive answers
- Convert community feedback into structured reports for the product team
- Distinguish genuine product problems from user errors and loud but non-critical feedback
- Communicate product updates, new features, and roadmap themes to the community
- Go live on TikFinity's TikTok account
- Host on-air coaching sessions in Discord
- Maintain a safe and welcoming server through guidelines, FAQs, and de-escalation
- Plan and run community events, including giveaways and challenges
- Track community health through regular reporting on activity, sentiment, and top topics
- Identify power users and develop them into TikFinity ambassadors
Requirements
What you’ll need- Hands-on experience running an online community
- Discord experience preferred
- Fluent English, written and spoken, including on-camera communication
- Willingness to go live in front of an audience
- Technical curiosity sufficient to reproduce problems before reporting them
- Reliable daily presence with flexibility during peak community activity
- Ability to de-escalate heated discussions
- Familiarity with streaming and creator culture, ideally TikTok LIVE
- Based in Germany or Austria, or within two hours of that time zone
- Experience hosting streams or live broadcasts is advantageous
- Discord setup skills, including bots, roles, and permissions, are advantageous
- German language skills are advantageous
Benefits
Comp & perks- Fully remote work
- Flexible hours
- Diverse international team
- Equal-footing work environment
- Opportunity to shape product development through community feedback
- Short paths to decisions
