Content Designer

Student Loans Company

. Create clear, accessible and user-focused content across digital and offline channels .

Posted 11/11/2026full-timeGlasgow • United KingdomMid-LevelSenior💰 £40,642 - £48,544 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in creating user-focused content across digital and offline channels, utilizing research and data to enhance user understanding and navigation. Proficient in applying inclusive design principles and government accessibility requirements while collaborating with multidisciplinary teams.

Highest-signal resume keywords

Content DesignUser Experience CollaborationPrototyping TechniquesContent Management SystemsData-Driven Insights

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Content CreationUser ResearchData AnalysisUsability TestingContent AuthoringInformation OrganizationAccessibility StandardsInclusive Design PrinciplesPrototypingContent Production Processes

Soft Skills

Verbal CommunicationWritten CommunicationIndependent WorkOrganizational SkillsCollaboration

Tools & Technologies

Content Management SystemsPrototyping ToolsData Analysis ToolsUser Experience ToolsProject Management Platforms

Industry Keywords

Content Design RoleJournalismMarketingCommunicationsPublishingEditorialEnd-to-End ServicesFast-Paced EnvironmentUser InsightsUsability Issues

About the role

Key responsibilities & impact

Create clear, accessible and user-focused content across digital and offline channels
Help customers understand complex information and navigate SLC services with confidence
Work as part of multidisciplinary teams
Use research, data and user insights to design, review and improve content
Ensure content meets customer needs and supports delivery of policy outcomes
Design and author content assets based on user needs
Use quantitative and qualitative data to turn user insights into outcomes
Use prototyping techniques to visualise content in context
Work with user experience and service design teams to identify usability issues and make recommendations
Publish content using content management systems and content production processes

Requirements

What you’ll need

Excellent verbal and written communication skills
Can organise complex information to support user understanding and navigation
Able to assure design work meets appropriate standards and guidance
Understand government accessibility requirements and how to implement them
Understand inclusive design principles and how to implement them
Understand user needs as they drive the design and authoring of content assets
Comfortable using quantitative and qualitative data to turn user insights into outcomes
Understand different prototyping techniques, from paper sketches to coded prototypes, and use them to visualise content in context
Able to work independently
Experience working in a content designer role or an aligned sector such as journalism, marketing, communications, publishing or editorial jobs
Experience of working on end-to-end services
Experience of working with user experience and service design teams to identify usability issues and address them with recommendations
Use of content management systems and content production processes to publish content
Competence with industry standard tools and platforms to plan and manage your work
Working in a fast-paced environment with tight deadlines
Right to work in the UK
Successful completion of employment history, criminal record, credit reference and fraud checks

Benefits

Comp & perks

A Civil Service Pension with an employer contribution of 28.97%
28 days annual leave plus 8 public holidays
Option to buy/sell annual leave
Flexi-time and enhanced flexible working options available
Life insurance cover for 4 x annual salary
Enhanced company sick pay and family leave including maternity, paternity and adoption
Contributory lifestyle benefit options including discounts at hundreds of retailers
Cycle to work scheme
Access to the Civil Service Sports and Leisure Club for discounted gym memberships
Optional dental insurance scheme
Career Pathways development programme