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Substack

Product Manager – Payments

Substack

. Identify valuable opportunities to improve creator earnings and build a focused roadmap with clear goals and trade-offs .

Posted 10/22/2026full-timeUnited StatesMid-LevelSenior💰 $210,000 - $230,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in product development with a focus on improving creator earnings and enhancing user experiences through data-driven insights and strategic thinking. Proficient in collaborating across teams to deliver polished financial products while utilizing AI tools for rapid prototyping and experimentation.

Highest-signal resume keywords
Product DevelopmentData AnalysisAI-Native ApproachPayments ExperienceStrategic Thinking

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Funnel AnalysisCohort AnalysisPrototypingExperimentationProduct JudgmentDesign CraftPayment JourneysMonetization PathwaysCustomer ResearchSuccess Metrics
Soft Skills
Clear CommunicationCuriosityComfort with AmbiguityCollaborationAttention to Detail
Tools & Technologies
AI ToolsPayment ProvidersMobile Purchase Ecosystems
Industry Keywords
Creator ProductsSubscriptionsGrowthCommerceMarketplaces

About the role

Key responsibilities & impact
  • Identify valuable opportunities to improve creator earnings and build a focused roadmap with clear goals and trade-offs
  • Develop gifting experiences that help readers support creators, share value and strengthen paid communities
  • Improve retention, renewal and win-back experiences with Growth
  • Improve payment journeys across web and mobile, from plan selection and checkout through successful payment and renewal
  • Explore new monetization pathways, including commerce and future advertising-related opportunities
  • Use customer research, direct data analysis and rapid AI-powered prototyping to explore and validate solutions
  • Partner with engineering and design to make timely decisions, cut scope to learn sooner and maintain product quality
  • Define success metrics, run experiments, interpret results and follow through after launch
  • Translate recurring creator needs and support issues into reusable product capabilities
  • Communicate launches clearly with cross-functional partners
  • Collaborate with Payments Engineering, Design, Data, Growth, Creator Product, Chris Chen and C-level leadership

Requirements

What you’ll need
  • Record of shipping products that improve meaningful customer or business outcomes, with a clear account of your contribution
  • Strategic thinking and strong product judgment
  • Ability to use data and customer insight to form an independent point of view, make clear trade-offs and advocate for recommendations, including with senior leaders
  • Deep curiosity about how creators earn a living and how readers decide what to pay for
  • Analytical strength, including funnel and cohort analysis, experimentation and ability to investigate questions directly
  • AI-native approach to product development; everyday use of AI tools and agents
  • Ability to rapidly build working prototypes
  • Strong design taste and product craft
  • Ability to shape intuitive, polished experiences, with attention to details that make financial products understandable and trustworthy
  • Clear writing and ability to align engineering, design, data and business partners
  • Comfort with ambiguity and limited resources
  • Experience in payments, subscriptions, growth, commerce, marketplaces or creator products especially useful
  • Familiarity with payment providers and mobile purchase ecosystems is a plus
  • Ability to work in the United States; application asks whether immigration support or visa sponsorship is required

Benefits

Comp & perks
  • Equity for all full-time roles
  • Exceptional benefits