Family Learning Support Officer

Suffolk County Council

. Offer emotional and practical support to parents and families .

Posted 11/9/2026full-timeKing's Lynn • United KingdomMid-LevelSenior💰 £30,023 - £32,046 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates the ability to provide emotional and practical support to families, effectively identify and engage with pupils needing additional assistance, and deliver targeted parenting interventions. Builds strong relationships with families to promote effective partnerships and support children's learning and well-being.

Highest-signal resume keywords

Emotional SupportFamily EngagementTargeted AssessmentPartnership PromotionIntervention Delivery

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

Relationship BuildingCommunicationEmpathyProblem Solving

Industry Keywords

Social Emotional Mental HealthSupport ServicesParenting InterventionsSignpostingMainstream Provision

About the role

Key responsibilities & impact

Offer emotional and practical support to parents and families
Act as a key link between the SEMH SRB Lead Teacher and parents and carers
Identify pupils and families needing additional support
Promote effective partnerships
Plan and deliver supportive parenting interventions following targeted assessment
Build relationships with families
Deliver approaches helping children thrive at home and school
Help parents understand their child’s needs and the impact on learning
Provide wider support and advice, including signposting to services
Support pupils with complex social, emotional and mental health needs in SRB settings and help enable successful reintegration into mainstream provision

Requirements

What you’ll need

Ability to offer emotional and practical support to parents and families
Ability to help parents understand their child’s broader needs and engage with learning and placement
Ability to identify pupils and families needing additional support
Ability to promote effective partnerships
Ability to plan and deliver supportive parenting interventions following targeted assessment
Ability to build relationships with families
Ability to deliver interventions supporting family engagement with a child’s placement and learning
Ability to provide support, advice and signposting to appropriate services
Availability to work 37 hours per week, Monday to Friday
No educational qualifications or experience requirements are explicitly stated in the posting

Benefits

Comp & perks

Competitive salary
Generous holiday entitlement
Health and Wellbeing services including fast-track physiotherapy and a free counselling service
Flexible working opportunities including flexi-time, part time, remote and hybrid working – dependant on your job role and business need
‘Norfolk Rewards’ employee discounts programme
Blue Light card for Fire Service and Social Care Workers
Relocation expenses (where applicable)
Advance of expenses if you travel for work
Local Government Pension Scheme with generous employer contribution
Life assurance
Death in service payments
Dependants’ pensions
Tax efficient ways of getting extra pension and new bikes
Tax efficient car lease scheme for greener travel, subject to eligibility
Payment for referring someone to a hard to fill job