Apply

Ready to go for it?

AI Apply speeds things up—apply directly if you prefer.

FREE ACCESS
5,000–10,000 jobs/day
Scoutfield Logo

See all jobs on Scoutfield

Search thousands of fresh jobs every day.

Discover
  • Fresh listings
  • Fast filters
  • No subscription required
Create a free account and start exploring right away.
SugarCRM

Director, Business Systems – Integration

SugarCRM

. Report to the VP, IT and lead the team responsible for internal business applications, integrations, and connected platforms .

Posted 9/22/2026full-timeDenver • Colorado • United StatesLead💰 $156,000 - $180,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in enterprise business applications and integration strategy, with a strong focus on governance, system interoperability, and team leadership. Proven ability to modernize systems and drive AI-enabled workflows in a SaaS environment.

Highest-signal resume keywords
Enterprise Business Applications ManagementIntegration Strategy DevelopmentTeam Leadership and DevelopmentAPI and Automation Platform ExpertiseSaaS Environment Experience

ATS Keywords

Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Systems AdministrationIntegration GovernanceCRM ConfigurationData Model ManagementAPI DevelopmentAutomation PlatformsIntegration ArchitectureCapacity PlanningBusiness Systems Roadmap DevelopmentAI-Enabled Workflows
Soft Skills
Cross-Functional CollaborationAccountability BuildingOperational Transformation LeadershipStrategic and Tactical ExecutionContinuous Improvement Mindset
Tools & Technologies
WorkatoBoomiMuleSoftZapierTray
Industry Keywords
SaaSEnterprise IntegrationData Ownership StandardsSystem InteroperabilityOperational Workflows

About the role

Key responsibilities & impact
  • Report to the VP, IT and lead the team responsible for internal business applications, integrations, and connected platforms
  • Bring structure, scalability, and reliability to company-wide systems and data operations
  • Modernize system connectivity and establish integration strategy and governance
  • Lead, coach, and develop a tenured team through operational transformation
  • Clarify roles, responsibilities, and ownership across the team
  • Build accountability, continuous improvement, and cross-functional collaboration
  • Own administration, configuration, and roadmap for CSI, Sugar’s internal Sugar Sell and Sugar Serve implementation
  • Oversee customer and partner portals for reliability, performance, and business alignment
  • Serve as subject matter expert on the CSI data model and partner with data and analytics teams
  • Define system-of-record principles, data ownership standards, and integration governance
  • Assess the integration landscape, including APIs, Zapier/Tray automations, and manual processes
  • Define and implement target integration architecture, patterns, standards, and tooling
  • Evaluate integration tooling and make build-versus-buy decisions
  • Maintain an integration inventory with clear business and technical ownership
  • Implement governance, monitoring, and documentation for observable, maintainable, resilient connections
  • Establish structured intake, prioritization, capacity planning, and delivery metrics
  • Develop and maintain a 12-month business systems and integrations roadmap
  • Drive adoption of AI-enabled workflows and tooling for documentation, testing, support, issue triage, analysis, and delivery execution

Requirements

What you’ll need
  • 10+ years of experience in enterprise business applications, systems administration, integration, or IT leadership roles
  • At least 3 years leading teams and managing people in a senior leadership capacity
  • Demonstrated experience owning and administering CRM or enterprise business systems at the configuration, process, and data model level
  • Strong experience with enterprise integration strategy, APIs, automation platforms, and system interoperability in a SaaS environment
  • Proven ability to modernize fragmented systems or integration environments by introducing scalable governance, operating models, and clear ownership
  • Ability to operate strategically and tactically, setting direction while actively supporting execution
  • Preferred: Experience evaluating and implementing integration platforms such as Workato, Boomi, MuleSoft, or equivalent API-first / automation-based approaches
  • Preferred: Experience applying AI-assisted automation or tooling to improve engineering, business systems, or operational workflows
  • Preferred: Experience in a mid-size SaaS company navigating growth, organizational change, and technology modernization

Benefits

Comp & perks
  • Excellent healthcare package for you and your family
  • Savings and Investment – 401(k) match
  • Unlimited Paid Time Off
  • Paid Parental Leave
  • Online Legal Services (Rocket Lawyer)
  • Financial Planning Services (Origin)
  • Discounted Pet Insurance (Embrace Pet Insurance)
  • Corporate Benefit Program (Working Advantage), offering exclusive travel and entertainment offers and special discounts
  • Health and Wellness Reimbursement Program
  • Travel Discounts
  • Educational Resources - Career & Personal Development Program
  • Employee Referral Bonus Program
  • Many opportunities to learn, excel and grow your career
  • 10% Annual Bonus