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Inbound Phone Sales – Automotive Parts
Summit Racing Equipment. Assist customers over the phone with selecting products for vehicle projects .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in automotive systems and parts, providing exceptional customer service through effective communication and problem-solving skills. Proficient in using Windows-based systems and navigating the Internet to assist customers with their automotive needs.
Highest-signal resume keywords
Automotive Systems KnowledgeCustomer Service ExcellenceProblem-Solving SkillsWindows-Based Computer ProficiencyHigh Attention to Detail
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Automotive SystemsProduct SelectionUpsellingCross-SellingInternet Navigation
Soft Skills
Clear CommunicationAttention to DetailCustomer FocusDedicationProblem-Solving
Tools & Technologies
Windows-Based Desktop SystemsHigh-Speed Internet
Industry Keywords
Automotive PartsInbound Customer ServiceAutomotive Hobbyist ExperienceRemote WorkFloridaGeorgiaOhioTennesseeTexas
About the role
Key responsibilities & impact- Assist customers over the phone with selecting products for vehicle projects
- Sell automotive parts and offer upsells and cross-sells matching customer needs
- Deliver industry-leading inbound phone customer service
- Handle inbound calls only; no outbound or cold calling
- Complete an 8-week paid training program covering automotive systems and parts
- Work from home
- Work Tuesday–Saturday in Florida, Georgia, Ohio, and Tennessee, with overtime periods
- Work five days weekly including Sunday in Texas, with overtime periods
Requirements
What you’ll need- Candidates must reside in Florida, Georgia, Ohio, Tennessee or Texas
- Genuine automotive interest
- High level of attention to detail
- Capability to deliver exceptional service
- Knack for problem-solving
- Automotive hobbyist experience or prior automotive industry careers highly desired
- Dedicated, quiet, and distraction-free room in the house
- Proficiency with Windows-based desktop computer systems
- Proficiency in using and navigating the Internet
- Ability to communicate clearly with internal and external customers
- Willingness to go to work for customers
- Existing high-speed internet connection required
Benefits
Comp & perks- Weekly commission
- Paid 8-week training program
- Overtime possibility during busy season
- Work from home
- Tools provided (existing high-speed connection required)
- Generous employee discount
- Paid training including automotive systems and parts
- Career track with levels of increased responsibility and pay
- Contests, prizes, and spiff incentives
- Excellent medical, dental, and vision benefits
- Weekly pay