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Inbound Phone Sales – Automotive Parts
Summit Racing Equipment. Assist customers over the phone with selecting automotive products .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates a strong passion for automotive products and exceptional customer service skills, with the ability to effectively assist customers over the phone and provide tailored solutions. Proficient in using Windows-based systems and navigating the Internet to enhance customer interactions.
Highest-signal resume keywords
Automotive InterestCustomer Service CapabilityProblem-Solving AbilityAttention to DetailWindows-Based Systems Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Exceptional Customer ServiceAttention to DetailProblem-Solving AbilityWillingness to LearnClear Communication
Tools & Technologies
Windows-Based Desktop Computer SystemsInternet Navigation
Industry Keywords
Automotive ProductsInbound Phone SalesUpsellingCross-SellingAutomotive Hobbyist Experience
About the role
Key responsibilities & impact- Assist customers over the phone with selecting automotive products
- Sell products and offer upsells and cross-sells to match customer needs
- Provide inbound phone sales with no outbound/cold calling
- Complete an 8-week paid training program covering automotive systems and parts
- Work from home while assisting auto enthusiasts
- Work the specified training and hiring schedules for the applicable state
- Work periods of overtime as needed
Requirements
What you’ll need- Must reside in Florida, Georgia, Ohio, Tennessee, or Texas
- Genuine automotive interest
- High level of attention to detail
- Exceptional customer service capability
- Problem-solving ability
- Automotive hobbyist experience or prior automotive industry careers highly desired, but not required
- Willingness to learn
- Passion for excellent customer service
- Dedicated, quiet, and distraction-free room in the house to work from
- Proficiency with Windows-based desktop computer systems
- Proficiency in using and navigating the Internet
- Ability to communicate clearly with internal and external customers
- Existing high-speed internet connection required
Benefits
Comp & perks- Weekly commission
- Paid 8-week training program
- Work from home; employer provides the tools (existing high-speed connection required)
- Generous employee discount
- Paid training including automotive systems and parts
- Career track with levels of increased responsibility and pay
- Contests, prizes, and spiff incentives
- Medical, dental, and vision benefits
- Weekly pay
- Overtime possibility during busy season