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Inbound Phone Sales – Automotive Parts
Summit Racing Equipment. Assist customers over the phone with selecting products for their vehicles .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates a strong understanding of automotive systems and parts, coupled with exceptional customer service skills. Proficient in using Windows-based systems and navigating the Internet to assist customers effectively.
Highest-signal resume keywords
Automotive Parts SalesCustomer Service ExcellenceProblem-Solving AbilityWindows-Based Computer ProficiencyAttention to Detail
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Automotive Systems KnowledgeProduct Selection AssistanceUpselling and Cross-SellingInbound Phone SalesInternet Navigation
Soft Skills
Clear CommunicationGenuine Customer FocusDedication to Service
Tools & Technologies
Windows-Based Desktop SystemsHigh-Speed Internet Connection
Industry Keywords
Automotive IndustryCustomer SupportRemote WorkSales Training
About the role
Key responsibilities & impact- Assist customers over the phone with selecting products for their vehicles
- Sell automotive parts and offer upsells and cross-sells matching customer needs
- Provide inbound phone sales without outbound or cold calling
- Complete an 8-week paid training program covering automotive systems and parts
- Work from home while serving automotive customers
- Work scheduled shifts, including potential overtime
- Florida, Georgia, Ohio, and Tennessee: hiring schedule Tuesday–Saturday, 1:30–10:00pm ET
- Texas: hiring schedule 1:30–10:00pm CT, five days per week including Sunday
Requirements
What you’ll need- Candidates must reside in Florida, Georgia, Ohio, Tennessee or Texas
- Genuine automotive interest
- High level of attention to detail
- Capability to deliver exceptional service
- Problem-solving ability
- Proficiency with Windows-based desktop computer systems
- Proficiency in the use and navigation of the Internet
- Ability to communicate clearly with internal and external customers
- Willingness to “go to work” for customers
- Dedicated, quiet, and distraction-free room in the house
- Existing high-speed internet connection required
Benefits
Comp & perks- Weekly commission
- Overtime possibility during busy season
- 8-week paid training program
- Work from home; employer provides the tools (existing high-speed connection required)
- Generous employee discount
- Paid training including automotive systems and parts
- Career track with levels of increased responsibility and pay
- Contests, prizes, and spiff incentives
- Excellent medical, dental, and vision benefits
- Weekly pay