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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in delivering high-quality audiovisual services for corporate events, including proficiency in operating audio and video equipment, virtual event platforms, and troubleshooting technical issues. Strong ability to collaborate with teams and business partners to ensure successful event execution and continuous process improvement.
Highest-signal resume keywords
AV And Broadcast Systems KnowledgeEvent Production ExperienceTechnical Troubleshooting SkillsCollaboration With Multimedia TeamsMS Office Suite And Adobe Creative Suite Expertise
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Audio Equipment OperationVideo Equipment OperationLighting And Staging OperationVirtual Event Platform ManagementVideo Editing CapabilitiesDigital Mixers And Wireless MicrophonesVideo Conference Hardware And SoftwareHardware And Software Video SwitchersEvent ReportingInventory Resourcing
Soft Skills
Attention To DetailInitiative And ConfidenceAdaptability And ResilienceStrong Business Relationship BuildingEffective Negotiation And Issue Resolution
Tools & Technologies
Blackmagic ATEMVmixDigital MixersWireless MicrophonesProjectorsVideo Conferencing UnitsCamerasMulti-Channel SystemsAdobe Creative SuiteMS Office Suite
Industry Keywords
Corporate Event EnvironmentLive Production EnvironmentsIndustry-Related EquipmentMedia PlatformsEvent PlanningMultimedia TeamsIndustry-Related Associations
About the role
Key responsibilities & impact- Support AV and production service delivery for live in-person, virtual, hybrid, and broadcast corporate meetings and events
- Guide business partners on technical service selection for events using virtual platforms and internal conference centres
- Deliver high-quality audiovisual services for on-site and virtual events for business groups and senior leadership teams
- Operate audio equipment including digital mixers and wireless microphones
- Operate video equipment including projectors, switchers, video conferencing units, cameras, and various sources
- Operate studio and theatrical lighting, staging, and rigging
- Deliver streamed live and recorded virtual events across a wide range of platforms
- Support hybrid events with simultaneous live and in-person components
- Plan with business partners and recommend virtual platforms, audiovisual solutions, staging solutions, rehearsals, and event delivery approaches
- Operate virtual event platforms, broadcast and video equipment and integrations, multi-channel systems, and video editing capabilities
- Troubleshoot technical problems and late-breaking customer needs
- Complete event reporting, equipment and inventory resourcing tasks to department standards
- Follow company policies and industry best practices before, during, and after events
- Contribute to continuous process improvement
- Collaborate with technician, Producing, Multimedia, and Operations teams
Requirements
What you’ll need- 2+ years of technical expertise in a corporate event environment, producing experiences for online and in-person corporate audiences
- Well-accomplished event technician with troubleshooting experience under pressure and knowledge of a wide range of media, platforms, and venues
- Experience collaborating closely with event planning and multimedia teams
- Experience leading partners, suppliers, and teams to deliver high-quality work
- Initiative and confidence in abilities and decision-making
- Track record in fast-paced, deadline-driven, high-volume, and live production environments
- Exceptional attention to detail
- Passion for corporate event experiences and current trends and techniques
- Knowledge of industry-related equipment, systems, and terminology
- Knowledge of AV and broadcast systems, including video conference hardware and software endpoints, hardware and software video switchers such as Blackmagic ATEMs and Vmix, and virtual event platforms
- Expertise in MS Office Suite and Adobe Creative Suite
- Ability to adapt to and learn a wide range of production systems, equipment, platforms, and integrations
- Ability to build strong business relationships and negotiate and resolve issues effectively
- Adaptability, resilience, and comfort with ambiguity
- Industry certifications are an asset
- Involvement in industry-related associations is preferred/considered an asset
Benefits
Comp & perks- A friendly, collaborative, and inclusive culture
- An environment of continuous learning and improvement
- The opportunity to move along a variety of career paths with amazing networking potential
- Hybrid organization offering employees the choice and flexibility to work from both the office and virtually based on business, Client, and employee needs
- Various incentive plans for eligible Sun Life employees, with payment discretionary and subject to individual and company performance
- Accommodation available in the application process for persons with disabilities