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Sun Life

Bilingual Financial Service Consultant – Insurance

Sun Life

. Receive inbound calls and transferred sales leads from Group Benefits members leaving their employer and seeking to convert insurance policies .

Posted 9/15/2026full-timeMontreal • CanadaJuniorMid-Level💰 CA$58,000 - CA$93,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in insurance products and sales strategies, with a strong focus on meeting sales targets and providing exceptional customer service. Bilingual communication skills in French and English enhance the ability to engage effectively with diverse clients.

Highest-signal resume keywords
Bilingualism (French, English)Life Insurance License (LLQP/PQAP)Sales Experience (2+ Years)Influencing and Closing SkillsQuality Assurance Compliance

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Insurance Product KnowledgeSales Strategy DevelopmentProblem ResolutionMulti-Product SellingPerformance Metrics Achievement
Soft Skills
Interpersonal CommunicationListening SkillsAdaptabilityProfessional AttitudeRapport Building
Tools & Technologies
Sales Software Navigation
Certifications & Qualifications
Life Insurance License (LLQP/PQAP)
Industry Keywords
Group BenefitsRollover ProtectionClient SolutionsSales TargetsQuality Assurance

About the role

Key responsibilities & impact
  • Receive inbound calls and transferred sales leads from Group Benefits members leaving their employer and seeking to convert insurance policies
  • Provide phone consultations by reviewing insurance options and recommending needs-aligned solutions
  • Build expertise on Sun Life’s insurance products
  • Fulfill strategic priorities including multi-product selling and partnering with Sun Life’s Career Sales Force
  • Resolve problems by clarifying issues, researching answers and alternative solutions, implementing solutions, and escalating unresolved problems
  • Meet Quality Assurance requirements and other key performance metrics
  • Contribute to Rollover Protection sales targets by meeting or exceeding individual count and premium targets
  • Report to the Sales Manager, Client Solutions

Requirements

What you’ll need
  • Bilingualism (French, English, both oral and written) is required
  • Interpersonal, written, and oral communication skills
  • Listening skills and ability to ask probing questions, understand concerns, and overcome objections
  • Work ethic and self-starter, able to effectively manage multiple priorities and adapt to change within a fast-paced business environment
  • Professional and friendly attitude and ability to quickly develop rapport with customers over the phone
  • Strong influencing and closing skills
  • Ability to learn and navigate new software quickly
  • Valid and active Life Insurance License (LLQP/PQAP)
  • Minimum 2 years of related sales and/or service experience
  • Excellent communication skills

Benefits

Comp & perks
  • Potential to earn up to 20% to 30% extra income
  • Medical, dental, life, and disability insurance
  • Stock purchase plan
  • 3 week paid vacation
  • Tuition assistance
  • Licensing fees covered
  • Foster environment of continuous education committed to personal growth and development
  • Hybrid work flexibility from both the office and virtually