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Bilingual Financial Service Consultant – Insurance
Sun Life. Receive inbound calls and transferred sales leads from Group Benefits members leaving their employer and seeking to convert insurance policies .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in insurance products and sales strategies, with a strong focus on meeting sales targets and providing exceptional customer service. Bilingual communication skills in French and English enhance the ability to engage effectively with diverse clients.
Highest-signal resume keywords
Bilingualism (French, English)Life Insurance License (LLQP/PQAP)Sales Experience (2+ Years)Influencing and Closing SkillsQuality Assurance Compliance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Insurance Product KnowledgeSales Strategy DevelopmentProblem ResolutionMulti-Product SellingPerformance Metrics Achievement
Soft Skills
Interpersonal CommunicationListening SkillsAdaptabilityProfessional AttitudeRapport Building
Tools & Technologies
Sales Software Navigation
Certifications & Qualifications
Life Insurance License (LLQP/PQAP)
Industry Keywords
Group BenefitsRollover ProtectionClient SolutionsSales TargetsQuality Assurance
About the role
Key responsibilities & impact- Receive inbound calls and transferred sales leads from Group Benefits members leaving their employer and seeking to convert insurance policies
- Provide phone consultations by reviewing insurance options and recommending needs-aligned solutions
- Build expertise on Sun Life’s insurance products
- Fulfill strategic priorities including multi-product selling and partnering with Sun Life’s Career Sales Force
- Resolve problems by clarifying issues, researching answers and alternative solutions, implementing solutions, and escalating unresolved problems
- Meet Quality Assurance requirements and other key performance metrics
- Contribute to Rollover Protection sales targets by meeting or exceeding individual count and premium targets
- Report to the Sales Manager, Client Solutions
Requirements
What you’ll need- Bilingualism (French, English, both oral and written) is required
- Interpersonal, written, and oral communication skills
- Listening skills and ability to ask probing questions, understand concerns, and overcome objections
- Work ethic and self-starter, able to effectively manage multiple priorities and adapt to change within a fast-paced business environment
- Professional and friendly attitude and ability to quickly develop rapport with customers over the phone
- Strong influencing and closing skills
- Ability to learn and navigate new software quickly
- Valid and active Life Insurance License (LLQP/PQAP)
- Minimum 2 years of related sales and/or service experience
- Excellent communication skills
Benefits
Comp & perks- Potential to earn up to 20% to 30% extra income
- Medical, dental, life, and disability insurance
- Stock purchase plan
- 3 week paid vacation
- Tuition assistance
- Licensing fees covered
- Foster environment of continuous education committed to personal growth and development
- Hybrid work flexibility from both the office and virtually