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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong bilingual communication skills in French and English, with a focus on attention to detail and accuracy in managing quote requests and proposal activities. Proficient in Microsoft Office, SharePoint, and Salesforce CRM, with a solid understanding of Group Benefits and procurement processes.
Highest-signal resume keywords
Bilingualism In French And EnglishAttention To DetailTime ManagementMicrosoft Office ProficiencySalesforce CRM Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Quote Request MonitoringProposal DraftingSOP DevelopmentWorkflow CoordinationReport PreparationInbox ManagementTriage CoordinationRecord MaintenanceDashboard SupportProcurement Process Knowledge
Soft Skills
Strong Written CommunicationStrong Verbal CommunicationSelf-Motivated Problem SolverTeam CollaborationInitiative
Tools & Technologies
Microsoft OfficeSharePointSalesforce CRM
Industry Keywords
Group BenefitsProcurement ProcessesRFPsOpportunity ManagementTask Management
About the role
Key responsibilities & impact- Monitor, log and triage incoming quote requests
- Create and maintain opportunities and tasks in the system
- Triage shared inboxes, respond to routine inquiries, follow up on outstanding items and escalate issues
- Monitor procurement portals and bid sites to identify and communicate business opportunities
- Maintain records, prepare recurring and ad hoc reports, and support dashboard maintenance
- Develop and maintain SOPs, workflows, templates and reference materials
- Coordinate with stakeholders on proposal activities and workflow progression
- Maintain organized filing systems with naming, version control and accessibility
- Draft standalone Group Benefits proposals for simple RFPs
- Support Proposal Specialists across Canada as needed
Requirements
What you’ll need- Bilingualism in French and English, both oral and written, required
- Strong attention to detail, accuracy and speed of execution
- Strong time management and prioritization skills
- Ability to work independently or as part of a team
- Professional written and verbal skills
- Self-motivated problem solver with initiative
- Experience with Microsoft Office, SharePoint and Salesforce CRM
- Bachelor’s degree or related work experience required
- High level of technical and administrative proficiency required
- Previous experience with inbox management or intake and triage coordination preferred
- Knowledge of Group Benefits and procurement processes is an asset
Benefits
Comp & perks- Incentive plans for eligible employees, with payments subject to individual and company performance
- Hybrid work flexibility from both the office and virtually
- Friendly, collaborative and inclusive culture
- Collaborative and interactive team environment
- Opportunity to contribute to developing the next digital experience
- Growth and achievement support
- Reputable organization with over 150 years of history
- Certified Great Place to Work in Canada in 2026
- Accommodation support for persons with disabilities and alternative-format job postings