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Sun Life

Brand Governance, Marketing Operations Specialist

Sun Life

. Monitor daily external material review activities .

Posted 10/31/2026full-timeWaterloo • CanadaMid-LevelSenior💰 CA$62,000 - CA$93,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in marketing operations and process governance, with a strong focus on material review and stakeholder coordination. Proficient in managing project workflows and ensuring compliance within regulated industries.

Highest-signal resume keywords
Marketing OperationsMaterial ReviewProject ManagementBilingualism (French and English)Wrike or Similar Project Management Platforms

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Material ReviewProcess GovernanceProject ManagementComplianceKPI ReportingTraining DevelopmentProcedure DevelopmentStakeholder CoordinationEvent ManagementAudit Submission
Soft Skills
Attention to DetailOrganizational SkillsCommunication SkillsRelationship ManagementAdaptability
Tools & Technologies
WrikeProject Management Platforms
Industry Keywords
Financial ServicesRegulated IndustriesCross-Functional Relationships

About the role

Key responsibilities & impact
  • Monitor daily external material review activities
  • Audit final materials to verify expert-requested changes
  • Coordinate stakeholders and subject matter experts through material review and approval
  • Deliver training and guidance on the review process and best practices
  • Develop and refine procedures, guides, and resources
  • Update the Wrike intake form and process
  • Guide users through onboarding and troubleshooting for the Wrike intake form
  • Provide tips and advice to ensure compliance and smooth navigation of the process
  • Produce quarterly reports on the review process and KPIs, with optimization recommendations
  • Initiate escalations and engage relevant leaders and subject matter experts
  • Submit information to internal audit and develop action plans for identified gaps
  • Manage sponsorship hosting programs for Sun Life business units and clients
  • Manage the centralized inbox and acknowledge requests within one business day
  • Act as point of contact for program-related inquiries
  • Manage external partner hosting requests and track follow-ups
  • Facilitate internal Business Development requests and event communications
  • Maintain event tracking logs and documentation
  • Update presentations, documents, and administrative materials

Requirements

What you’ll need
  • Post-secondary education in marketing, communications, or a related field
  • 3+ years’ experience in marketing operations, process governance, material review, or similar roles
  • Strong attention to detail, organizational, and project management skills
  • Ability to multitask and work independently within a collaborative team environment
  • Excellent communication and relationship management skills
  • Adaptability to evolving business needs and priorities
  • Proven ability to build and maintain cross-functional relationships
  • Bilingualism (French and English, oral and written) required for Quebec-based roles
  • Experience in financial services or regulated industries preferred
  • Familiarity with Wrike or similar project management platforms preferred
  • Bilingualism (English/French) is an asset

Benefits

Comp & perks
  • Comprehensive benefits package
  • Participation in various incentive plans
  • Opportunities for professional growth and development
  • Flexible work arrangements
  • Work-life balance
  • Chance to work on impactful projects that drive business success
  • Hybrid work with flexibility to work from the office and virtually
  • Disability accommodations in the application process