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Sun Life

Consultant, Operational Risk

Sun Life

. Serve as a day-to-day operational risk partner for assigned Retail Advice & Solutions Distribution business areas .

Posted 10/7/2026full-timeToronto • CanadaMid-LevelSenior💰 CA$65,000 - CA$98,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates foundational knowledge of risk management practices, including risk assessment, monitoring, and mitigation, while effectively managing competing priorities and deadlines. Proficient in preparing reports and presentations, with strong analytical, organizational, and communication skills.

Highest-signal resume keywords
Risk Management PracticesAnalytical SkillsOrganizational SkillsCommunication SkillsFinancial Services Knowledge

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Risk AssessmentRisk MonitoringControlsRisk MitigationProcess Improvement
Soft Skills
Problem-SolvingAttention to DetailRelationship BuildingProactive AttitudeCollaboration
Tools & Technologies
ArcherServiceNowSharePointExcelPowerPoint
Industry Keywords
Financial ServicesCanadian WealthInsuranceDealer OperationsDistribution Operations

Tech Stack

Tools & technologies
ServiceNow

About the role

Key responsibilities & impact
  • Serve as a day-to-day operational risk partner for assigned Retail Advice & Solutions Distribution business areas
  • Provide practical advice and constructive challenge to business leaders and execution teams
  • Support implementation of new or changed risk, compliance and regulatory requirements
  • Assess impacts and help business partners design, implement and maintain appropriate processes and controls
  • Coordinate and support Risk Reviews, Business Practice Reviews and risk consultations for projects, products, digital initiatives and process changes
  • Identify risks, assess controls, engage stakeholders, document findings and complete follow-up activities
  • Assess process and control design and effectiveness, identify gaps and improvement opportunities, and support sustainable controls
  • Monitor operational risk issues, audit findings, regulatory changes and action plans
  • Follow up with business owners on status, supporting evidence and completion dates, and escalate material concerns or delivery risks
  • Support business continuity, records management, operational risk events, information security and privacy requirements
  • Prepare and coordinate portfolio reporting for risk committees and leadership forums
  • Consolidate and validate information, highlight key risks and upcoming deliverables, and document decisions and action items
  • Maintain accurate information in Archer, ServiceNow, SharePoint and other applicable tools
  • Support continuous improvement of Risk CoE processes and ways of working

Requirements

What you’ll need
  • Foundational knowledge of risk management practices, including risk assessment, risk monitoring, controls and risk mitigation
  • Strong analytical and problem-solving skills
  • Strong organizational skills and ability to manage competing priorities and deadlines
  • Strong written and verbal communication skills
  • Ability to build effective working relationships and contribute within a collaborative team
  • Strong attention to detail and commitment to maintaining accurate records, evidence and reporting
  • Proactive, motivated and willing to learn, with ability to work independently with appropriate guidance
  • Education or experience in risk management, business, finance, compliance, governance, process improvement or a related field
  • Knowledge of the financial services industry, including Canadian wealth, insurance, dealer or distribution operations
  • Exposure to risk assessments, controls, issues, action plans, projects or process improvement activities
  • Awareness of business continuity, records management, information security or privacy risk programs
  • Experience preparing reports, presentations or materials for business or academic audiences
  • Familiarity with artificial intelligence tools, Archer, ServiceNow, SharePoint, Excel or PowerPoint

Benefits

Comp & perks
  • Opportunities to own your career development with programs to continuously learn, build skills, grow through coaching and more
  • A caring, supportive, and inclusive culture
  • A collaborative and interactive team environment
  • Hybrid work flexibility, with the choice to work from the office and virtually based on business, Client and employee needs