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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates foundational knowledge of risk management practices, including risk assessment, monitoring, and mitigation, while effectively managing competing priorities and deadlines. Proficient in preparing reports and presentations, with strong analytical, organizational, and communication skills to support operational risk initiatives.
Highest-signal resume keywords
Risk Management PracticesAnalytical SkillsOrganizational SkillsCommunication SkillsFinancial Services Industry Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Risk AssessmentRisk MonitoringControlsRisk MitigationProcess ImprovementReportingDocumentationControl DesignAudit FindingsRegulatory Compliance
Soft Skills
Problem-SolvingAttention to DetailRelationship BuildingProactive AttitudeCollaboration
Tools & Technologies
ArcherServiceNowSharePointExcelPowerPoint
Industry Keywords
Canadian WealthInsuranceDealer OperationsDistribution OperationsBusiness ContinuityRecords ManagementInformation SecurityPrivacy Risk Programs
Tech Stack
Tools & technologiesServiceNow
About the role
Key responsibilities & impact- Serve as a day-to-day operational risk partner for assigned Retail Advice & Solutions Distribution business areas
- Provide practical advice and constructive challenge to business leaders and execution teams
- Support implementation of new or changed risk, compliance and regulatory requirements
- Assess impacts and help business partners design, implement and maintain appropriate processes and controls
- Coordinate and support Risk Reviews, Business Practice Reviews and Risk consultations for projects, products, digital initiatives and process changes
- Identify risks, assess controls, engage stakeholders, document findings and follow up on activities
- Assess process and control design and effectiveness, identify gaps and improvement opportunities, and support sustainable controls
- Monitor operational risk issues, audit findings, regulatory changes and action plans
- Follow up with business owners on status, evidence and completion dates, and escalate material concerns or delivery risks
- Support business continuity, records management, operational risk events, information security and privacy programs
- Prepare and coordinate portfolio reporting for risk committees and leadership forums
- Maintain accurate information in Archer, ServiceNow, SharePoint and other tools
- Support continuous improvement of Risk CoE processes and ways of working
Requirements
What you’ll need- Foundational knowledge of risk management practices, including risk assessment, risk monitoring, controls and risk mitigation
- Strong analytical and problem-solving skills
- Strong organizational skills and ability to manage competing priorities and deadlines
- Strong written and verbal communication skills
- Ability to build effective working relationships and contribute within a collaborative team
- Strong attention to detail and commitment to maintaining accurate records, evidence and reporting
- Proactive, motivated and willing to learn, with ability to work independently with appropriate guidance
- Education or experience in risk management, business, finance, compliance, governance, process improvement or a related field
- Knowledge of the financial services industry, including Canadian wealth, insurance, dealer or distribution operations
- Exposure to risk assessments, controls, issues, action plans, projects or process improvement activities
- Awareness of business continuity, records management, information security or privacy risk programs
- Experience preparing reports, presentations or materials for business or academic audiences
- Familiarity with artificial intelligence tools, Archer, ServiceNow, SharePoint, Excel or PowerPoint
Benefits
Comp & perks- Opportunities to own your career development with programs to continuously learn, build skills, grow through coaching and more
- A caring, supportive, and inclusive culture
- A collaborative and interactive team environment
- Hybrid work with choice and flexibility to work from both the office and virtually based on business, Client and employee needs