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Sun Life

Director, Infrastructure and Cloud

Sun Life

. Lead a highly skilled team of technical engineers delivering current and future IT infrastructure and cloud services .

Posted 10/30/2026full-timeUnited StatesLead💰 $160,300 - $240,500 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in leading technical teams to deliver IT infrastructure and cloud services, with a strong focus on compliance, performance metrics, and operational excellence. Proficient in managing multi-site enterprise environments and developing strategic solutions that align with business growth.

Highest-signal resume keywords
Leadership ExperienceAWS Cloud Practitioner CertificationAzure Fundamentals CertificationInfrastructure Service DeliveryPerformance Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
IT Infrastructure ManagementCloud Services DeliveryDisaster Recovery ImplementationData Protection and Storage AdministrationVirtualization (Citrix, VMware)Microsoft Technology StackUnix Technology StackKPI DevelopmentTechnical Project ManagementSystem and Data Security
Soft Skills
Interpersonal AbilitiesCritical ThinkingDecision MakingDelegationPrioritization
Tools & Technologies
O365Active DirectoryWintel ServersLinux ServersAzureAWSVDIDesktop EngineeringEMC SANCloud-Tiered Storage
Certifications & Qualifications
AWS Cloud PractitionerAzure FundamentalsHigher-Level Cloud Certifications
Industry Keywords
Enterprise InfrastructureMulti-Site ManagementService ProvidersCompliance StandardsOperational Budget Management

Tech Stack

Tools & technologies
AWSAzureCitrixCloudLinuxUnixVMware

About the role

Key responsibilities & impact
  • Lead a highly skilled team of technical engineers delivering current and future IT infrastructure and cloud services
  • Partner with infrastructure and cloud architects to design solutions supporting business growth
  • Deliver new services and enhance features in existing services
  • Manage day-to-day team delivery to meet business needs
  • Set team vision and direction while maintaining standards, policies, documentation, inventories, and compliance
  • Oversee infrastructure service delivery across O365, Active Directory/LDAP, Wintel and Linux servers, Azure, AWS, virtualization, hardware, storage, backups, VDI, and desktop engineering
  • Ensure disaster recovery is implemented and tested for critical business services
  • Develop KPIs, technical measurements, performance targets, and SLAs
  • Manage division-level technical implementation projects
  • Manage licenses and contracts for infrastructure and supporting teams
  • Develop support plans and implementation strategies for enterprise end users
  • Lead operational and capital technical-services budget management
  • Lead personnel management, performance management, and career development
  • Support development of core competencies, processes, disciplines, and best-practice sharing
  • Collaborate with business and IT teams on technical implementations and support
  • Provide knowledge articles and training to the DQ Network Operations Center team
  • Manage infrastructure capacity and spend
  • Improve departmental and organizational KPI performance
  • Perform other assigned duties

Requirements

What you’ll need
  • Bachelor's degree strongly preferred in Information Technology or equivalent work experience
  • 10 years leadership experience of a multi-site enterprise infrastructure organization
  • Direct supervision and staff development experience
  • Experience managing outsourced service and service providers
  • AWS Cloud Practitioner and/or Azure Fundamentals certifications required
  • Higher-level cloud certifications preferred
  • Strong understanding of Microsoft and Unix technology stacks
  • Experience with Citrix and VMware virtualization
  • Knowledge of data protection and storage, including EMC SAN and cloud-tiered storage administration
  • Strong understanding of AWS and Azure cloud stacks, particularly hosting
  • Understanding and support of system and data security
  • Understanding of computer operations and customer service principles
  • Clear understanding of computer systems and corresponding support requirements
  • Strong interpersonal, written, verbal, presentation, critical-thinking, decision-making, delegation, and prioritization abilities

Benefits

Comp & perks
  • Discretionary annual incentive award based on individual performance and overall business performance
  • Generous vacation and sick time
  • Paid family, parental and adoption leave
  • Medical coverage
  • Company-paid life and AD&D insurance
  • Disability programs
  • Partially paid sabbatical program
  • 401(k) employer match
  • Stock purchase options
  • Employer-funded retirement account
  • Flexible, inclusive and collaborative work environment
  • Career growth support