Director, Infrastructure and Cloud

Sun Life

. Lead a highly skilled team of technical engineers delivering current and future IT infrastructure and cloud services .

Posted 10/30/2026full-timeUnited StatesLead💰 $160,300 - $240,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading technical teams to deliver IT infrastructure and cloud services, with a strong focus on compliance, performance metrics, and operational excellence. Proficient in managing multi-site enterprise environments and developing strategic solutions that align with business growth.

Highest-signal resume keywords

Leadership ExperienceAWS Cloud Practitioner CertificationAzure Fundamentals CertificationMicrosoft Technology Stack ProficiencyCitrix and VMware Virtualization Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

IT Infrastructure ManagementCloud Services DeliveryDisaster Recovery ImplementationData Protection and Storage AdministrationPerformance Metrics DevelopmentTechnical Project ManagementSystem and Data Security SupportCapacity ManagementService Provider ManagementTechnical Documentation

Soft Skills

Interpersonal SkillsCritical ThinkingDecision MakingDelegationPrioritization

Tools & Technologies

O365Active DirectoryWintel ServersLinux ServersAzure HostingAWS HostingVirtualization TechnologiesEMC SANVDIDesktop Engineering

Certifications & Qualifications

AWS Cloud PractitionerAzure FundamentalsHigher-Level Cloud Certifications

Industry Keywords

Enterprise InfrastructureMulti-Site ManagementTechnical Services Budget ManagementKPI DevelopmentBest-Practice Sharing

Tech Stack

Tools & technologies

AWSAzureCitrixCloudLinuxUnixVMware

About the role

Key responsibilities & impact

Lead a highly skilled team of technical engineers delivering current and future IT infrastructure and cloud services
Partner with Infrastructure and Cloud architects to design solutions supporting business growth
Deliver new services and enhance features in existing services
Manage day-to-day team delivery to meet business needs
Set team vision and direction while maintaining standards, policies, documentation, inventories, and compliance
Ensure delivery across O365, Active Directory/LDAP, Wintel and Linux servers, Azure and AWS hosting, virtualization, hardware, storage, backups, VDI, and desktop engineering
Ensure disaster recovery for critical business services is implemented and tested
Develop KPIs, technical measurements, performance targets, and SLAs
Manage division-level technical implementation projects
Manage licenses and contracts for infrastructure and supporting teams
Develop support plans and implementation strategies for enterprise end users
Lead operational and capital technical-services budget management
Lead personnel management, performance management, and career development
Develop core competencies, processes, disciplines, and best-practice sharing
Collaborate with business and IT teams on technical implementations and support
Provide knowledge articles and training to the DQ Network Operations Center team
Manage infrastructure capacity and spend
Improve departmental and organizational KPI performance
Perform other assigned duties

Requirements

What you’ll need

Bachelor's degree strongly preferred in Information Technology or equivalent work experience
10 years leadership experience of a multi-site enterprise infrastructure organization
Direct supervision and staff development experience
Experience managing outsourced service and service providers
AWS Cloud Practitioner and/or Azure Fundamentals certifications required
Higher-level cloud certifications preferred
Strong understanding of Microsoft and Unix technology stacks
Experience with Citrix and VMware virtualization
Knowledge of data protection and storage, including EMC SAN and cloud-tiered storage administration
Strong understanding of AWS and Azure cloud stacks, particularly hosting
Understanding and support of system and data security
Understanding of computer operations and customer service principles
Clear understanding of computer systems and corresponding support requirements
Strong interpersonal, written, verbal, presentation, critical-thinking, decision-making, delegation, and prioritization abilities

Benefits

Comp & perks

Generous vacation and sick time
Paid family, parental and adoption leave
Medical coverage
Company-paid life and AD&D insurance
Disability programs
Partially paid sabbatical program
401(k) employer match
Stock purchase options
Employer-funded retirement account
Flexible, inclusive and collaborative work environment
Career growth support