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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in developing and executing data analytics strategies that align with business objectives, while leading high-performing teams to deliver measurable business value through data-driven insights and operational excellence.
Highest-signal resume keywords
Data Analytics Strategy DevelopmentBusiness Intelligence ToolsTeam Leadership and DevelopmentPredictive Analytics and Machine LearningBilingualism in French and English
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data AnalyticsStatistical AnalysisQuantitative MethodsPerformance ManagementProcess OptimizationData VisualizationKPI EstablishmentBusiness Process ManagementOperational MetricsData Infrastructure Management
Soft Skills
Creative ThinkingCritical ThinkingRelationship BuildingInfluencing SkillsCollaboration
Tools & Technologies
Business Intelligence PlatformsAnalytics ToolsOperational DashboardsScorecardsTrending Reports
Certifications & Qualifications
Reliability Status Clearance
Industry Keywords
Financial ServicesInsuranceRegulated IndustriesData-Driven Problem SolvingExecutive Reporting
About the role
Key responsibilities & impact- Develop and maintain a comprehensive data analytics strategy aligned with Canadian Operations objectives.
- Evaluate and prioritize analytics opportunities to maximize business value and drive data-driven problem solving.
- Partner with Sun Life Canada’s Client Experience Office to align with the overall Canada data and analytics strategy.
- Establish metrics and KPIs to measure analytics function performance and business impact.
- Lead the business intelligence function delivering operational dashboards, scorecards, and trending reports.
- Manage reporting intake and prioritization from diverse stakeholders.
- Create self-serve analytics capabilities for power users.
- Transform complex operational data into clear visualizations for executive reporting and strategic planning.
- Lead, coach, and develop a diverse analytics team.
- Foster a high-performing culture focused on collaboration and innovation.
- Provide career development, attract analytics talent, and build team capabilities.
Requirements
What you’ll need- Minimum 7 years relevant business, data, and analytics experience.
- University degree in Business, Engineering, Computer Science, Statistics, Mathematics, or related discipline and/or equivalent combination of education/experience.
- Proven experience leading data analytics functions delivering measurable business value.
- Experience in operations, business process management, or service delivery environments preferred.
- Experience managing and transforming data infrastructure and analytics capabilities.
- Track record of leading high-performing teams of professional knowledge workers.
- Experience working in financial services, insurance, or regulated industries an asset.
- Bilingualism (French, English, both oral and written) is required for Quebec only.
- Strong understanding of data analytics concepts, including predictive analytics, machine learning, and AI.
- Deep knowledge of business intelligence tools, platforms, and best practices.
- Familiarity with operational metrics, performance management, and process optimization.
- Knowledge of statistical analysis, modeling techniques, and quantitative methods.
- Ability to develop long-term vision while executing tactical priorities.
- Skilled at building relationships and influencing across all organizational levels.
- Exceptional ability to translate complex data insights into clear, compelling narratives for executive audiences.
- Proven ability to lead teams through transformation with minimal disruption.
- Creative and critical thinking to address complex business challenges.
- Strong understanding of business drivers, operational dynamics, and financial impact.
- Ability to work effectively across multiple teams, functions, and geographies.
- Track record of delivering measurable business outcomes through analytics.
- Reliability Status Clearance required before starting employment, including law enforcement inquiry and credit check.
- Applicants must account for activities if they lived or travelled outside Canada for 6 consecutive months during the last 5 years.
Benefits
Comp & perks- Flexible Benefits from the day you join to meet the needs of you and your family.
- Choice and flexibility to work from both the office and virtually based on the needs of the business, Clients and employee.
- Incentive plans for eligible Sun Life employees; payment is discretionary and subject to individual and company performance.
- Accommodation in the application process for persons with disabilities.
- Job postings available in an alternative format upon request.