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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading technology and digital delivery teams, focusing on performance improvement, team effectiveness, and organizational capability building. Proficient in agile methodologies, workforce planning, and fostering high-performing teams through coaching and development.
Highest-signal resume keywords
Agile Delivery LeadershipTeam Effectiveness ImprovementWorkforce PlanningTalent DevelopmentChange Leadership
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Technology Delivery LeadershipPerformance ManagementCapacity ManagementOrganizational DesignEvidence-Based Improvement
Soft Skills
CoachingFeedback ProvisionCollaborationDecision-MakingStakeholder Partnership
Tools & Technologies
Enterprise HR TechnologyBusiness Platforms
Industry Keywords
Agile Operating ModelsHigh-Performing TeamsOrganizational ChangeContinuous LearningSystems Thinking
About the role
Key responsibilities & impact- Accountable for the overall delivery performance, capability, effectiveness and sustainability of assigned teams
- Ensure teams translate priorities and technical direction into high-quality delivered outcomes
- Partner with Agile Delivery Leads to strengthen flow, planning, predictability, agile maturity and delivery effectiveness
- Use delivery evidence, team insights and performance trends to identify constraints, capability gaps and improvement opportunities
- Build resilient, collaborative and effective teams with clear expectations for roles, decision-making, collaboration, accountability and outcomes
- Lead, coach and develop Senior Analysts, Analysts and other delivery professionals
- Provide ongoing coaching, candid feedback, performance leadership, development planning and career guidance
- Lead workforce planning, recruitment, onboarding, performance and talent development
- Identify capability or capacity gaps and create practical plans to address them
- Help individuals and teams adopt new technologies, roles, ways of working and organizational models
- Partner across Product Management, Agile Delivery, Technical Strategy and Enablement, and HR Technology Operations to achieve agreed outcomes
Requirements
What you’ll need- Significant experience leading technology, digital, platform or enterprise solution delivery teams
- Demonstrated success improving delivery performance, team effectiveness and business outcomes in a complex organization
- Experience ensuring teams have the capacity, skills, structures and leadership needed to meet commitments and adapt to changing priorities
- Experience working within agile or product-oriented operating models and partnering across Product, Technology, Delivery and Operations leadership
- Demonstrated success building healthy, high-performing teams and strengthening leadership capability
- Strong experience leading and developing people, providing feedback and supporting meaningful career growth
- Experience leading workforce planning, talent development, succession, recruitment and organizational capability building
- Experience leading teams through transformation, organizational change and new ways of working
- Experience using evidence and performance insights to identify delivery constraints and guide improvement
- Experience with enterprise HR technology or comparable business platforms is an asset
- Knowledge and capabilities in technology and platform delivery leadership; delivery performance, capacity and capability management; agile and product-oriented ways of working; high-performing team leadership; people leadership, coaching and performance enablement; workforce, talent and succession planning; organizational design and capability building; change leadership and adaptability; stakeholder partnership and influence; systems thinking, evidence-based improvement and continuous learning
Benefits
Comp & perks- Competitive salary and bonus program, based on market scale
- Flexible group insurance program starting on your first day of work
- 20 vacation days per year
- Share Ownership Program with employer matching contributions
- Choice and flexibility to work from both the office and virtually based on business, Client and employee needs
- Great Place to Work's 2026 list of Canada's Best Workplaces recognition