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Sun Life

Director, Platform Delivery

Sun Life

. Own overall delivery performance, capability, effectiveness and sustainability of assigned teams .

Posted 10/8/2026full-timeToronto • CanadaLead💰 CA$135,000 - CA$195,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in leading technology and digital solution delivery teams, focusing on performance improvement, team effectiveness, and agile methodologies. Capable of building high-performing teams, providing leadership development, and managing workforce planning and talent development.

Highest-signal resume keywords
Agile Delivery LeadershipTeam Effectiveness ImprovementWorkforce PlanningTalent DevelopmentChange Leadership

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Technology Delivery LeadershipPerformance ManagementCapacity ManagementOrganizational DesignEvidence-Based Improvement
Soft Skills
CoachingFeedback ProvisionCollaborationAccountabilityStakeholder Partnership
Tools & Technologies
Enterprise HR TechnologyBusiness Platforms
Industry Keywords
Agile Operating ModelsHigh-Performing TeamsOrganizational ChangeContinuous LearningSystems Thinking

About the role

Key responsibilities & impact
  • Own overall delivery performance, capability, effectiveness and sustainability of assigned teams
  • Ensure teams translate priorities and technical direction into high-quality business outcomes
  • Partner with Agile Delivery Leads to improve flow, planning, predictability, agile maturity and delivery effectiveness
  • Use delivery evidence, team insights and performance trends to identify constraints, capability gaps and improvement opportunities
  • Build resilient, collaborative and effective teams with clear roles, decision-making, collaboration, accountability and outcome expectations
  • Lead, coach and develop Senior Analysts, Analysts and other delivery professionals
  • Provide ongoing coaching, candid feedback, performance leadership, development planning and career guidance
  • Lead workforce planning, recruitment, onboarding, performance and talent development
  • Identify capability or capacity gaps and create practical plans to address them
  • Help individuals and teams adopt new technologies, roles, ways of working and organizational models
  • Partner across Product Management, Agile Delivery, Technical Strategy and Enablement, and HR Technology Operations to achieve agreed outcomes

Requirements

What you’ll need
  • Significant experience leading technology, digital, platform or enterprise solution delivery teams
  • Demonstrated success improving delivery performance, team effectiveness and business outcomes in a complex organization
  • Experience ensuring teams have the capacity, skills, structures and leadership needed to meet commitments and adapt to changing priorities
  • Experience working within agile or product-oriented operating models and partnering across Product, Technology, Delivery and Operations leadership
  • Demonstrated success building healthy, high-performing teams and strengthening leadership capability
  • Strong experience leading and developing people, providing feedback and supporting meaningful career growth
  • Experience leading workforce planning, talent development, succession, recruitment and organizational capability building
  • Experience leading teams through transformation, organizational change and new ways of working
  • Experience using evidence and performance insights to identify delivery constraints and guide improvement
  • Experience with enterprise HR technology or comparable business platforms is an asset
  • Knowledge and capabilities in technology and platform delivery leadership; delivery performance, capacity and capability management; agile and product-oriented ways of working; high-performing team leadership; people leadership, coaching and performance enablement; workforce, talent and succession planning; organizational design and capability building; change leadership and adaptability; stakeholder partnership and influence; systems thinking, evidence-based improvement and continuous learning

Benefits

Comp & perks
  • Competitive salary and bonus program, based on market scale
  • Flexible group insurance program starting on your first day of work
  • 20 vacation days per year
  • Share Ownership Program with employer matching contributions
  • Hybrid work flexibility from the office and virtually
  • Working together, sharing common values, and encouraging growth & achievement