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Sun Life

Director, Underwriting and Claims Risk Management

Sun Life

. Direct and complete redesign activities for programs managing mortality and morbidity risk within the enterprise underwriting risk management framework .

Posted 9/25/2026full-timeWaterloo • CanadaLead💰 CA$110,000 - CA$180,000 per yearWebsite

About the role

Key responsibilities & impact
  • Direct and complete redesign activities for programs managing mortality and morbidity risk within the enterprise underwriting risk management framework
  • Develop performance management tools and processes to ensure compliance with the Enterprise Underwriting Operating Guideline
  • Assess mortality and morbidity experience and report findings, material risk implications, and corrective-action recommendations to the Corporate Chief Underwriter
  • Serve as an expert resource for complex medically and financially underwritten cases
  • Make final decisions on complex underwriting risks within stated approval authority
  • Review and challenge Business Unit policies and practices as the Second Line of Defense
  • Report UWEOG non-compliances to the Director, Risk Controls and Compliance
  • Build relationships with Global Underwriting, product and pricing, Insurance Risk, and internal and external reinsurance teams
  • Research medical and non-medical risk factors and present findings to underwriting leadership
  • Assist the VP, Chief Underwriter, in changing methodologies and practices that may produce unfavorable mortality or morbidity experience

Requirements

What you’ll need
  • Minimum 10 years of experience as an individual Life Underwriter, underwriting multiple lines of business or products for multiple distribution channels
  • Previous life approval authority of $10,000,000
  • Previous critical illness approval authority of $1,000,000
  • Knowledge and practical application of AI, risk propensity models, automated underwriting workflows, and point-of-sale tools
  • Understanding of mortality and morbidity impacts and non-medical issues such as fraud
  • Knowledge of product development practices, risk assessment, UWEOG adherence, and corporate risk appetite
  • Ability to take projects from ideation through implementation
  • Underwriting, statistical analysis, mathematical, and actuarial knowledge
  • Well-developed interpersonal, verbal, and written communication skills
  • Ability to work independently and make complex decisions in a risk setting
  • Bilingual French and English, oral and written, required for Quebec-based positions

Benefits

Comp & perks
  • A collaborative and interactive team environment
  • Career development programs with continuous learning, skill-building, coaching, and growth opportunities
  • Hybrid work choice and flexibility to work from home or in the office based on business, Client, and employee needs
  • Sabbatical Program offering up to 6 weeks off every five years
  • Incentive plans for eligible employees, with discretionary payment based on individual and company performance
  • Accommodation support during the application process
  • Potential use of artificial intelligence to support candidate sourcing, screening, and interview scheduling