M365 Productivity, Collaboration Engineer

Sun Life

. Design and deliver scalable, secure Microsoft 365 and collaboration solutions aligned with enterprise technology and end-user computing roadmaps .

Posted 10/14/2026full-timeWaterloo • CanadaSeniorLead💰 CA$100,000 - CA$143,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in designing and delivering scalable Microsoft 365 and collaboration solutions, with a strong focus on endpoint engineering, security compliance, and automation using PowerShell. Proven ability to manage complex enterprise environments while effectively communicating technical concepts to diverse stakeholders.

Highest-signal resume keywords

Microsoft 365 EngineeringAdvanced PowerShell ScriptingEndpoint Security ManagementIdentity Management and SSOMicrosoft Intune Implementation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Microsoft 365Windows 10/11 ImagingGroup Policy ManagementEntra ID/Azure ADMFAConditional AccessPowerShell AutomationCompliance ScanningEndpoint ProtectionHybrid Endpoint Environments

Soft Skills

Strong Communication SkillsAnalytical Problem-SolvingInterpersonal SkillsAbility to Manage Competing PrioritiesTroubleshooting Abilities

Tools & Technologies

Microsoft IntuneSCCMBitLockerGraph APIIdentity Security Tools

Industry Keywords

Enterprise TechnologyCollaboration SolutionsSecurity ComplianceRegulatory RequirementsIdentity Lifecycle Management

Tech Stack

Tools & technologies

Azure

About the role

Key responsibilities & impact

Design and deliver scalable, secure Microsoft 365 and collaboration solutions aligned with enterprise technology and end-user computing roadmaps
Serve as subject matter expert for Windows, M365 productivity, collaboration, identity, and endpoint platforms
Own engineering standards, roadmaps, service improvements, and feature enhancements
Lead initiatives by building, validating, testing, documenting, and handing over solutions to operations
Develop and maintain design specifications and engineering artifacts meeting technical, functional, security, regulatory, and non-functional requirements
Engineer and operate Microsoft 365 services including Teams, Entra ID, Conditional Access, MFA, Intune, and Graph API integrations
Participate in identity security assessments and hardening initiatives
Coordinate SSO, identity lifecycle, and application integrations with business and application teams
Provide engineering evidence and documentation for audits and regulatory requirements
Design, engineer, and maintain Windows 10/11 endpoint platforms, imaging, deployments, and in-place upgrades
Manage Group Policy to Intune migrations and hybrid/comanaged environments using SCCM and Microsoft Intune
Implement endpoint security baselines, compliance policies, and desktop hardening standards
Support Windows servicing strategies, deployment rings, phased rollouts, and update orchestration
Analyze incident, problem, and trend data for continuous improvement and capacity planning
Develop PowerShell automation for configuration, reporting, and operational efficiency
Coordinate internal, contract, or partner resources when additional delivery capacity is required
Partner with networking, server, storage, security, service desk, and frontline support teams
Communicate technical concepts to technical and non-technical stakeholders

Requirements

What you’ll need

7+ years of experience in the IT industry, focused on Microsoft 365, identity, collaboration, and/or endpoint engineering
Strong written and verbal communication and interpersonal skills
Troubleshooting, analytical, and problem-solving abilities in complex enterprise environments
Ability to manage competing priorities and balance operational responsibilities with project delivery
University degree or college diploma in a related discipline, or equivalent practical experience
Deep understanding of Microsoft 365, collaboration, and security concepts
Advanced hands-on experience with Microsoft Intune, Group Policy, Windows 10/11 imaging and deployment, Entra ID/Azure AD, MFA, Conditional Access, and P2 capabilities
Experience with endpoint security baselines, hardening, compliance scanning, Intune, comanagement, and hybrid endpoint environments
Advanced PowerShell scripting and automation skills
Knowledge of identity management, SSO, LDAP/LDAPS, certificate services, and PKI
Experience supporting audits and regulatory requirements
Working knowledge of endpoint security tooling such as BitLocker and endpoint protection platforms
Must satisfactorily complete applicable background checks before starting and during employment

Benefits

Comp & perks

Wellness programs supporting mental, physical, and financial health
Variety of career paths with networking opportunities
Hybrid work flexibility from home and office
Incentive plans for eligible employees, with payments based on individual and company performance
Disability accommodations in the application process