Manager, Business Automation

Sun Life

. Lead automation intake, triage, prioritization, backlog management, and delivery .

Posted 10/26/2026full-timeToronto • CanadaMid-LevelSenior💰 CA$85,000 - CA$128,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in automation intake, backlog management, and stakeholder relationship management while leveraging technical skills in Python, SQL, and cloud services to deliver business solutions. Proven ability to lead teams, coach members, and align technical outcomes with business goals.

Highest-signal resume keywords

Automation ManagementPython ProficiencyStakeholder ManagementPeople LeadershipData Governance Awareness

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

AutomationWorkflow AnalysisBusiness AnalysisSolutions DeliveryPythonSQLPower AutomateAWSAI ToolingSource Control

Soft Skills

Problem-SolvingCommunicationDiplomacyPrioritizationAdaptability

Tools & Technologies

Microsoft 365Cloud ServicesAI/ML Tools

Industry Keywords

Financial ServicesAsset ManagementData GovernanceOSFI B-13

Tech Stack

Tools & technologies

AWSCloudPythonSQL

About the role

Key responsibilities & impact

Lead automation intake, triage, prioritization, backlog management, and delivery
Translate business problems into approved, build-ready requirements
Set priorities based on value, complexity, risk, and capacity
Clarify business needs, data dependencies, constraints, and effort
Validate technical feasibility against Keel and approved source systems
Align specifications with data governance, OSFI B-13 considerations, and delivery controls
Set direction for the Automation Analyst, assign work, review output, and own results
Coach and develop less experienced team members
Support complex development and standards for code, review, testing, change management, and reuse
Support development, testing, deployment, and sustainment using Python, SQL, Power Automate, Microsoft 365, AWS, and approved AI tooling
Implement error handling, logging, monitoring, documentation, run books, and escalation paths
Use peer review to manage automation and AI-enabled model quality and risk
Manage stakeholder relationships, scope, progress, adoption barriers, and support
Communicate with peers and management to align outcomes to business goals
Track value, including time saved, expense impact, reliability gains, and risk reduction; escalate serious issues

Requirements

What you’ll need

6 to 10 years of experience in automation, workflow, business analysis, or solutions delivery
Proficiency with Python, SQL, Power Automate, Microsoft 365, AWS, and approved AI developer tooling
Strong stakeholder management skills
People leadership skills, including coaching, development, accountability, and results delivery
Senior-level problem-solving, communication, diplomacy, prioritization, adaptability, and influence across technical, non-technical, and management audiences
University degree in Computer Science, Software Engineering, Information Systems, Business Analysis, or related field; or equivalent experience
Experience with source control, code review, and deployment practices
Exposure to cloud services and AI/ML concepts or tools
Experience working in financial services or asset management
Awareness of data governance practices
Experience managing or supporting technical staff

Benefits

Comp & perks

Hybrid work environment
A friendly, collaborative, and inclusive culture
20 vacation days per year
Flexible Benefits from the day you join to meet the needs of you and your family
Pension, stock and savings programs to help build and enhance your future financial security
The opportunity to move along a variety of career paths with amazing networking potential
Access to our Global Learning Centre, available 24/7 for your learning needs
Wellness programs that support the three pillars of your health – mental, physical and financial
Eligible employees participate in various incentive plans, with payment discretionary and subject to individual and company performance