Manager, Business Automation

Sun Life

. Run automation intake, triage, prioritization, and backlog management .

Posted 10/26/2026full-timeToronto • CanadaMid-LevelSenior💰 CA$85,000 - CA$128,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in automation intake, backlog management, and translating business problems into actionable requirements. Proficient in stakeholder management, team leadership, and utilizing Python, SQL, Power Automate, and AWS for development and deployment.

Highest-signal resume keywords

Automation ManagementStakeholder ManagementPython ProficiencyPeople LeadershipData Governance Awareness

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

AutomationBusiness AnalysisWorkflow ManagementProblem-SolvingCode ReviewDeployment PracticesData DependenciesError HandlingMonitoringDocumentation

Soft Skills

Clear CommunicationDiplomacyAdaptabilityInfluenceCoaching

Tools & Technologies

PythonSQLPower AutomateMicrosoft 365AWSAI ToolingSource ControlChange ManagementAutomation StandardsRun Books

Industry Keywords

Financial ServicesAsset ManagementData GovernanceOSFI B-13AI/ML Concepts

Tech Stack

Tools & technologies

AWSCloudPythonSQL

About the role

Key responsibilities & impact

Run automation intake, triage, prioritization, and backlog management
Translate business problems into approved, build-ready requirements
Set priorities based on value, complexity, risk, and capacity
Clarify business needs, data dependencies, constraints, and effort
Validate feasibility against Keel and approved source systems
Align specifications with data governance, OSFI B-13 considerations, and delivery controls
Set direction, assign work, review output, and own results
Coach and develop less experienced team members
Support complex development and standards for code, review, testing, change management, and reuse
Support development, testing, deployment, and sustainment using Python, SQL, Power Automate, Microsoft 365, AWS, and approved AI tooling
Implement error handling, logging, monitoring, documentation, run books, and escalation paths
Use peer review to manage automation and AI-enabled model quality and risk
Manage stakeholder relationships, scope, progress, adoption barriers, and support
Communicate with peers and management to align outcomes to business goals
Track value, including time saved, expense impact, reliability gains, and risk reduction; escalate serious issues

Requirements

What you’ll need

6 to 10 years of experience in automation, workflow, business analysis, or solutions delivery
Proficiency with Python, SQL, Power Automate, Microsoft 365, AWS, and approved AI developer tooling
Strong stakeholder management skills, with the ability to build trust, manage expectations, and influence outcomes across diverse business partners
People leadership skills, with the ability to coach, develop, and support team members while driving accountability and results
Senior-level problem-solving, clear communication, diplomacy, prioritization, adaptability, and influence across technical, non-technical, and management audiences
University degree in Computer Science, Software Engineering, Information Systems, Business Analysis, or related field; or equivalent experience
Experience with source control, code review, and deployment practices
Exposure to cloud services and AI/ML concepts or tools
Experience working in Financial services or asset management
Awareness of data governance practices
Experience managing or supporting technical staff

Benefits

Comp & perks

Hybrid work environment
A friendly, collaborative, and inclusive culture
20 vacation days per year
Flexible Benefits from the day you join to meet the needs of you and your family
Pension, stock and savings programs to help build and enhance your future financial security
The opportunity to move along a variety of career paths with amazing networking potential
Access to our Global Learning Centre, available 24/7 for your learning needs
Wellness programs that support the three pillars of your health – mental, physical and financial