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Sun Life

Senior Consultant, Compliance

Sun Life

. Lead and manage the effective execution of compliance and governance initiatives for Group Disability .

Posted 9/29/2026full-timeWaterloo • CanadaSenior💰 CA$80,000 - CA$128,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in Disability Management Compliance and Governance, with a strong focus on developing innovative solutions and enhancing operational knowledge. Proven ability to lead cross-functional initiatives, manage risks, and drive continuous improvement in a dynamic environment.

Highest-signal resume keywords
Disability Management ComplianceGovernance FrameworksRisk ManagementBilingualism (French and English)Continuous Improvement Mindset

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Disability ManagementCompliance AuditingData AnalysisProject ManagementBusiness Continuity Planning
Soft Skills
Excellent CommunicationRelationship BuildingStakeholder CollaborationChange LeadershipTime Management
Tools & Technologies
ExcelPowerPointWordVisio
Industry Keywords
Financial ServicesOrganizational HealthSOX3416Internal Audit

About the role

Key responsibilities & impact
  • Lead and manage the effective execution of compliance and governance initiatives for Group Disability
  • Position Sun Life as a leader in Organizational Disability Management by identifying and delivering thought-leadership opportunities
  • Serve as subject matter expert in disability management compliance and governance for complex, cross-functional strategic initiatives
  • Enhance disability operations knowledge and develop innovative solutions with internal and external partners
  • Create practical solutions addressing client needs and supporting sustainable recoveries
  • Support continuous improvement initiatives through the Practice Excellence and Innovation team
  • Author and maintain the Business Continuity Plan
  • Manage daily Compliance and Governance inbox operations
  • Oversee Privacy Breaches, LTD Large Benefit Payment Reports, Business Impact Assessments, and consent committees
  • Manage Group Disability compliance and governance across SOX, 3416, Internal Audit, Deloitte, and OSFI frameworks
  • Develop and enhance audit processes, including extended audits, trending analysis, audit narratives, matrices, and AVP National-level reporting
  • Conduct attestations, substantive testing, risk validations, and Life Cycle Data destruction activities
  • Identify, assess, monitor, and report financial and business risks within Group Disability activities
  • Collaborate with Business Units and Corporate Risk Management to reinforce a risk-management culture
  • Develop tools and frameworks for compliance and governance control analysis and management
  • Provide compliance and governance support to Group Disability Claims operations and coordinate escalated case conferences
  • Support Group Disability Claims initiatives from a compliance and risk perspective
  • Provide leadership, management, and development support to Group Disability Learning & Development teams
  • Document and communicate governance and compliance challenges, responsibilities, and developments

Requirements

What you’ll need
  • College or university degree in a related field
  • Deep subject matter expertise in disability management and/or organizational health, preferably in the financial services industry
  • Understanding of leading-edge disability management practices and ability to identify business transformation opportunities
  • Excellent communication skills and comfort presenting to a wide array of audiences, including senior leaders
  • Demonstrated experience collaborating with stakeholders
  • Ability to thrive in a dynamic, fast-paced environment and manage time effectively and efficiently
  • Bilingualism (French and English, both oral and written) required for Quebec locations
  • Lean experience and project management skills/aptitude would be an asset
  • Strong relationship-building and influencing skills across boundaries
  • Continuous improvement mindset and ability to drive decisions using data
  • Ability to manage and prioritize multiple initiatives and deliverables concurrently
  • Strong business application skills and experience with Excel, PowerPoint, Word, and Visio
  • Change leadership ability in complex, interdependent, and changing environments
  • Strong process and optimization skills, including developing and building upon best practices

Benefits

Comp & perks
  • Hybrid work arrangement with flexibility to work from the office and virtually based on business, client, and employee needs
  • Incentive plans for eligible employees, with payment subject to individual and company performance
  • Accommodation support for persons with disabilities and alternative-format job postings