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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Agile methodologies, particularly in requirement gathering, backlog management, and data analysis. Proficient in using JIRA for project tracking and has a strong understanding of risk management and compliance within business processes.
Highest-signal resume keywords
Agile MethodologiesJIRA ManagementData AnalysisRisk ManagementBusiness Requirements Elicitation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data ValidationSQLData VisualizationSource-To-Target MappingProcess MappingUser Story MappingAcceptance Criteria DevelopmentReportingDashboard DevelopmentData Quality
Soft Skills
Interpersonal SkillsAnalytical SkillsProblem-Solving SkillsFacilitation SkillsRelationship-Building Skills
Tools & Technologies
JIRAServiceNowAgile Delivery ToolsData LakeData Warehouse
Certifications & Qualifications
BABSABSCCBAPPMI-PBAAgile CertificationScrum CertificationKanban CertificationSAFe Certification
Industry Keywords
Risk ManagementComplianceOperational ControlsFinancial ServicesInsurance Business ProcessesThird-Party Risk ManagementTechnology Risk ManagementCyber Risk ManagementDigital TransformationProcess Optimization
Tech Stack
Tools & technologiesServiceNowSQL
About the role
Key responsibilities & impact- Act as the primary business-facing point of contact for Archer Risk
- Triage Archer Risk incidents, service requests, data issues, access inquiries, and enhancement requests
- Develop detailed knowledge of Archer Risk and Archer Shared applications, workflows, data structures, integrations, user roles, and supported processes
- Lead requirement discovery sessions and document scope, objectives, assumptions, dependencies, risks, and success criteria
- Elicit, analyze, validate, and communicate business, functional, non-functional, data, reporting, and compliance requirements
- Collaborate with the Product Owner to define, refine, and prioritize Agile backlog items
- Support Agile ceremonies including sprint planning, stand-ups, reviews, retrospectives, backlog refinement, and roadmap discussions
- Apply Agile techniques including user story mapping, personas, story point estimation, process mapping, and prioritization frameworks
- Translate business needs into data attributes, source-to-target mapping considerations, reporting needs, validation expectations, and data quality requirements
- Analyze processes, systems, data flows, and operational pain points to identify improvement, optimization, automation, and innovation opportunities
- Develop recommendations to address complex business challenges while balancing risk, compliance, stakeholder impact, feasibility, and capacity
- Partner with users, vendors, technology partners, and leadership to plan, implement, test, roll out, and support applications and processes
- Review or develop designs, test strategies, test plans, user documentation, training materials, and rollout plans
- Triage requests, gather estimates, maintain delivery priorities, and support work-tracking huddles
- Identify gaps, risks, interdependencies, and decision points; document mitigation strategies and escalate issues
- Maintain and organize the JIRA delivery backlog
- Write, review, and interpret epics, user stories, acceptance criteria, business rules, data requirements, and implementation notes
- Support roadmap planning and status updates
- Create and update JIRA automation rules and AI agents
- Monitor budget and expense performance and reporting
- Support risk assessments, risk-based testing, control documentation, and operational readiness
- Collaborate on data lineage, database concepts, source-to-target mapping, data validation, and data quality
- Contribute to data transformation, reporting, dashboarding, analytics, and digital solution initiatives
Requirements
What you’ll need- 5+ years of progressive experience as a Business Analyst, Business Systems Analyst, Product Owner support role, or similar role; 7+ years preferred for data-heavy or complex delivery environments
- Bachelor’s degree, college diploma, or equivalent practical experience
- Experience working in Agile environments such as Scrum, Kanban, or SAFe
- Hands-on ability to use JIRA or equivalent Agile delivery tools
- Experience with cross-functional teams including business users, vendors, development, QA, project managers, data enablement, and technology partners
- Strong interpersonal, facilitation, and relationship-building skills
- Strong analytical and problem-solving skills
- Ability to adapt to changing requirements, priorities, and delivery constraints
- Working knowledge of risk management, compliance expectations, operational controls, data quality, reporting, or financial services/insurance business processes is an asset
- Hands-on experience providing business or application support for Archer applications
- Experience in Third-party Risk Management, Technology and Cyber Risk Management, ServiceNow, risk operations, operational risk, control management, or related enterprise risk
- Experience with data visualization, analytics, reporting, dashboard development, data lake, data warehouse, source-to-target mapping, SQL, or data validation
- BA, BSA, BSC, CBAP, PMI-PBA, Agile, Scrum, Kanban, or SAFe training or certification, or demonstrated practical experience
- Experience supporting AI, automation, workflow, digital transformation, or process optimization initiatives
- Experience with customer communication, stakeholder management, matrix organizations, vendors, and multi-site virtual teams
Benefits
Comp & perks- Access to short-term assignments or ‘Gigs’ across the organization
- Collaborative and interactive team environment
- Charitable giving through the You Give, We Give program, with contribution matching in many cases
- Care Days for self-care or care of others
- Sick Days
- Hybrid work arrangement with flexibility to work from the office and virtually
- Eligible employees participate in discretionary incentive plans