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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Agile methodologies, particularly in Scrum and Kanban, while effectively managing business requirements and facilitating communication between stakeholders. Proficient in data analysis, risk management, and utilizing tools like JIRA for backlog management and process optimization.
Highest-signal resume keywords
Agile MethodologiesJIRA ManagementData AnalysisRisk ManagementBusiness Requirements Gathering
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data VisualizationSQLSource-To-Target MappingData QualityReportingDashboard DevelopmentProcess MappingUser Story MappingAcceptance Criteria WritingData Validation
Soft Skills
Interpersonal SkillsFacilitation SkillsAnalytical SkillsProblem-Solving SkillsRelationship-Building
Tools & Technologies
Archer ApplicationsServiceNowAgile Delivery ToolsAI AutomationDigital Transformation Tools
Certifications & Qualifications
BABSABSCCBAPPMI-PBAAgile CertificationScrum CertificationKanban CertificationSAFe Certification
Industry Keywords
Risk ManagementComplianceOperational ControlsFinancial ServicesInsurance Business ProcessesThird-Party Risk ManagementTechnology Risk ManagementOperational RiskControl ManagementData Enablement
Tech Stack
Tools & technologiesServiceNowSQL
About the role
Key responsibilities & impact- Act as a primary business-facing point of contact for Archer Risk
- Triage Archer Risk incidents, service requests, data issues, access inquiries, and enhancement requests
- Develop detailed understanding of Archer Risk and Archer Shared applications, workflows, data structures, integrations, user roles, and supported processes
- Lead and facilitate requirements discovery sessions
- Elicit, analyze, validate, and communicate business, functional, non-functional, data, reporting, and compliance requirements
- Collaborate with the Product Owner to define, refine, and prioritize Agile backlog items
- Support Agile ceremonies including sprint planning, stand-ups, reviews, retrospectives, backlog refinement, and roadmap discussions
- Apply Agile techniques including user story mapping, personas, story point estimation, process mapping, and prioritization frameworks
- Translate business needs into data attributes, source-to-target mapping considerations, reporting needs, data validation expectations, and data quality requirements
- Analyze processes, systems, data flows, and operational pain points to identify improvement, optimization, automation, and innovation opportunities
- Develop recommendations to address complex business challenges while balancing risk, compliance, stakeholder impact, feasibility, and capacity
- Partner with business users, vendors, technology partners, and leadership to plan, implement, test, roll out, and support applications and processes
- Review or develop designs, test strategies, test plans, user documentation, training material, and rollout plans
- Triage business requests, gather estimates, maintain delivery priorities, and support work-tracking huddles
- Identify gaps, risks, interdependencies, and decision points; document mitigation strategies and escalate issues
- Maintain and organize the delivery backlog in JIRA or equivalent tooling
- Write, review, and interpret epics, user stories, acceptance criteria, business rules, data requirements, and implementation notes
- Support roadmap planning and status updates
- Facilitate alignment between the Product Owner, business stakeholders, and delivery teams
- Create and update JIRA automation rules and AI agents
- Monitor budget and expense performance and reporting
- Support risk assessments, risk-based testing, control documentation, and operational readiness
- Work with data enablement and technology partners on data lineage, database concepts, mapping, validation, and data quality
- Contribute to data transformation, reporting, dashboarding, analytics, and digital solution initiatives
Requirements
What you’ll need- 5+ years of progressive experience as a Business Analyst, Business Systems Analyst, Product Owner support role, or similar role
- 7+ years of related experience preferred for data-heavy or complex delivery environments
- Bachelor’s degree, college diploma, or equivalent practical experience
- Experience working in Agile environments such as Scrum, Kanban, or SAFe
- Hands-on ability to use JIRA or equivalent Agile delivery tools
- Experience with cross-functional teams including business users, vendors, development, QA, project managers, data enablement, and technology partners
- Strong interpersonal, facilitation, relationship-building, analytical, and problem-solving skills
- Working knowledge of risk management, compliance expectations, operational controls, data quality, reporting, or financial services / insurance business processes is an asset
- Hands-on experience providing business or application support for Archer applications
- Experience in Third-party Risk Management, Technology and Cyber Risk Management, ServiceNow, risk operations, operational risk, control management, or related enterprise risk
- Experience with data visualization, analytics, reporting, dashboard development, data lakes, data warehouses, source-to-target mapping, SQL, or data validation
- BA, BSA, BSC, CBAP, PMI-PBA, Agile, Scrum, Kanban, or SAFe training or certification, or demonstrated practical experience with these concepts
- Experience supporting AI, automation, workflow, digital transformation, or process optimization initiatives
- Experience with customer communication, stakeholder management, matrix organizations, vendors, and multi-site virtual teams
Benefits
Comp & perks- Access to short-term assignments or ‘Gigs’ across the organization
- Collaborative and interactive team environment
- Charitable giving through the You Give, We Give program, with contribution matching in many cases
- Care Days for self-care or care of others
- Sick Days
- Hybrid work with flexibility to work from the office and virtually
- Incentive plans for eligible employees, subject to individual and company performance