Senior Software Engineer, Operations

Sun Life

. Support highly available, fault-tolerant, and scalable systems .

Posted 10/14/2026full-timeToronto • CanadaSenior💰 CA$100,000 - CA$143,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in incident management processes, application and infrastructure monitoring, and performance tuning. Proficient in building scalable systems and automating operational tasks while ensuring high availability and reliability.

Highest-signal resume keywords

Incident Management ProcessesJava DevelopmentKubernetes and DockerWeb Security KnowledgeAWS-Hosted Applications

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

JavaJavaScriptHTMLXMLCSSJ2EE TechnologiesSpring FrameworkSQLPostgreSQLReactJS

Soft Skills

Problem-SolvingWritten CommunicationVerbal CommunicationAnalytical SkillsCross-Functional Leadership

Tools & Technologies

KubernetesDockerJenkinsAnsibleGradleMavenBitbucketAWSKafkaWebSphere

Certifications & Qualifications

Canadian Enhanced Reliability Security Clearance

Industry Keywords

SLIsSLOsError BudgetsIncident ResponsePost-Incident ReviewsCapacity PlanningPerformance TuningAgile FrameworksAI OpsWeb Services

Tech Stack

Tools & technologies

AngularAnsibleAWSDockerGradleJ2EEJavaJavaScriptJenkinsKafkaKubernetesMavenOraclePostgresReactSOAPSpringSpring BootSpringBootSQL

About the role

Key responsibilities & impact

Support highly available, fault-tolerant, and scalable systems
Define and track SLIs, SLOs, and error budgets
Implement end-to-end application and infrastructure monitoring, logging, and alerting
Identify performance degradation, capacity risks, and reliability gaps
Participate in on-call rotations and lead high-impact production incident response
Conduct post-incident reviews and drive corrective and preventive actions
Automate scaling, incident recovery, and routine operational tasks
Build internal tools and platforms to improve operational efficiency
Build telemetry and implement self-healing to reduce MTTR
Partner with development teams on releases, rollbacks, and change validation
Perform capacity planning and performance tuning
Collaborate with product, engineering, security, and operations teams
Document systems, standards, and operational practices

Requirements

What you’ll need

Degree in Computer Science, Computer Engineering, or equivalent discipline
3+ years with Incident Management Processes in IT operations
7+ years of experience with Java, JavaScript, HTML, XML, CSS, J2EE technologies, Servlet, JDBC, JSP, and Spring framework
1+ years of experience with ReactJS/React.js or Angular
Experience with Kubernetes and Docker
Web security knowledge, including OWASP Top 10
Experience with web services and frameworks such as SOAP, REST API, Java APIs, JSON, and Spring Boot
Experience with SQL, Oracle, and PostgreSQL
Experience with Jenkins, Artifactory, Bitbucket/Git, Gradle, Maven, CDD, and Ansible
Experience with MFA, Agile frameworks, AWS-hosted applications/servers, collaboration tools, Kafka, and light car proxy
Knowledge of WebSphere/WebLogic middleware technologies
Exposure to AI Ops capabilities; AI-based tool development/implementation is an advantage
Strong analysis, debugging, problem-solving, written and verbal communication skills
Ability to lead cross-functional investigations and produce succinct incident reports
Must be able to participate in on-call and after-hours support rotations
Canadian Enhanced Reliability Security clearance required, with a minimum of 5 years of consecutive residency in Canada
Must satisfactorily complete applicable background checks

Benefits

Comp & perks

Wellness programs supporting mental, physical, and financial health
Variety of career paths and networking opportunities
Hybrid work flexibility between home and office
Incentive plans for eligible employees, discretionary and subject to individual and company performance
Accommodation support during the application process
Virtual and office work choice based on business, Client, and employee needs