Website Specialist, Shopify B2B

SUNPAN

. Manage the day-to-day operations of the company website and customer portal .

Posted 9/18/2026full-timeRemote • IndiaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing website operations and enhancing user experience through collaboration with development teams and adherence to best practices. Proficient in SEO optimization, project management, and digital merchandising strategies to drive engagement and performance.

Highest-signal resume keywords

Website ManagementSEO OptimizationProject ManagementAgile MethodologyDigital Merchandising

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Website OperationsUAT TestingContent ManagementCustomer Journey MappingWCAG Accessibility GuidelinesE-commerce PlatformsSEO Best PracticesData AnalysisDigital MarketingContent Calendar Development

Soft Skills

Detail-OrientedCollaborative Team PlayerEffective CommunicationOrganizational SkillsAdaptability

Tools & Technologies

Shopify B2BMagentoSAPJiraTeamworkAsana

Certifications & Qualifications

Bachelor's Degree in Computer ScienceMaster’s Degree in Information Technology

Industry Keywords

B2B E-commerceWebsite Best PracticesUser ExperienceDigital MerchandisingAgile Development

Tech Stack

Tools & technologies

Magento

About the role

Key responsibilities & impact

Manage the day-to-day operations of the company website and customer portal
Collaborate with web development agencies to plan and implement site enhancements
Conduct UAT and provide timely feedback to meet release schedules
Ensure site stability after releases and resolve website issues
Address customer and staff issues involving portal access, product visibility, pricing, and inventory discrepancies
Curate product presentation using digital merchandising tactics with Marketing, Product, Creative, Sales, and Inventory teams
Implement key web-page redesigns with UX/UI designers and web agencies according to WCAG accessibility guidelines
Monitor, maintain, and optimize SEO performance
Develop and execute a web content calendar for content refreshes, product launches, trends, and marketing campaigns
Conduct site checks, audits, and QA for content accuracy and functionality
Maintain website and customer portal user manuals
Optimize user experience using customer journey mapping, personas, and personalization
Report on website performance, search terms, traffic trends, user behavior, and SEO keyword rankings
Monitor competitor websites and communication strategies
Recommend website tools, features, functionality, design concepts, and marketing strategies
Perform ad hoc tasks supporting evolving business needs

Requirements

What you’ll need

At least 3 years work experience managing websites for large organisations, preferably in the B2B space
Knowledge and experience working with Shopify B2B, Magento, SAP, Jira, Teamwork and Asana
Experience working with website developers and e-commerce agencies in Agile format
Highly organised, detail-oriented, and deadline-driven with the ability to work under tight deadlines and shifting priorities
Collaborative team player with the ability to give and receive constructive feedback and incorporate best practices
Proficiency in English with the ability to communicate clearly and professionally with internal and external stakeholders
Ability to work independently and in a team setting
Research-driven mindset and project ownership
Knowledge of SEO and website best practices
Bachelor's and/or Master’s degree in Computer Science or Information Technology
Adept at project management

Benefits

Comp & perks

Generous Paid Time Off
Comprehensive Extended Health Care – Includes medical, dental, vision, and Family Coverage
Monthly Meal Vouchers
Certified Great Place to Work recognition
Team Building & Social Events