Head of AI Native Operations

Supabase

. Own the maturity model, including rubric, scoring method, evidence standard, appeals path, team assessments, and written improvement plans .

Posted 10/5/2026full-timeRemoteLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing maturity models and program discipline within a remote and asynchronous environment, with a focus on AI workflows and operational efficiency. Proven ability to implement standards and improve decision-making processes across teams while ensuring public accountability.

Highest-signal resume keywords

Maturity Model ManagementAI Workflow DevelopmentGit ProficiencyExceptional Writing SkillsAutomated Reporting Systems

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Maturity ModelProgram DisciplineWorkflow Definition ReviewData Model ReviewPull Request Quality AssessmentDecision Process ImprovementOnboarding StandardsCoordination MeasurementAI Operations EnablementPublic Transparency Management

Soft Skills

Exceptional WritingPublic AccountabilityTeam LeadershipCollaboration

Tools & Technologies

GitMarkdownAutomated Reporting ToolsAI-Native Operating Systems

Industry Keywords

Remote WorkAsynchronous CommunicationSoftware EngineeringOperational CadenceProgram Management

About the role

Key responsibilities & impact

Own the maturity model, including rubric, scoring method, evidence standard, appeals path, team assessments, and written improvement plans
Conduct assessments with department heads and convert them into commitments with named owners and dates
Define standards for work tracking, decision proposals and resolution, shared tooling, and documentation retirement
Improve decision processes with defined stages, exit criteria, and closing mechanisms
Run automated weekly reporting, blockers-and-decisions forums, monthly leadership reviews, and quarterly board-level formats
Eliminate meetings that can be replaced by reports
Manage private assessment rollouts followed by pre-committed public transparency dates
Embed standards into onboarding
Hire, develop, review, and direct two senior individual contributors focused on platform and enablement
Measure and publish the amount of coordination work absorbed by agents versus the cost of a human program office
Build an AI-native internal operating system and enable AI operations across Supabase

Requirements

What you’ll need

Experience running operating cadence and program discipline at a company of approximately 200–800 people while remote and async
Personally built agentic AI workflows that others depended on
Ability to review agent workflow definitions, data models, and pull requests for quality
Experience taking a standard from zero to company-wide adoption without direct authority over adopters
Exceptional writing and ability to use documents as enforcement mechanisms
Comfort being publicly graded by the system built
Experience running a maturity model or capability assessment across teams not directly owned
Git, Markdown, and pull request proficiency
Experience permanently replacing a recurring meeting with an automated system
Deep software engineering background is a plus, but not required

Benefits

Comp & perks

Fully remote work
WeWork membership or co-working allowance usable anywhere in the world
ESOP (equity ownership) for every team member
Tech allowance for laptop, monitor, headphones, or other work equipment
Supabase covers 100% of health insurance for employees and 80% for dependents
Annual company off-site
Flexible, asynchronous work
Annual education/professional development allowance