Case Manager – Plaintiff-Side Employment Law

Superior Executive And Legal Recruiting

. Conduct welcome and introductory calls with new and prospective clients .

Posted 9/18/2026full-timeRemote • California • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong verbal communication and active listening skills while effectively conducting client intakes and providing ongoing support. Bilingual in English and Spanish, capable of building rapport and trust in a fast-paced, high-growth environment.

Highest-signal resume keywords

Bilingual In English And SpanishExceptional Verbal Communication SkillsActive Listening SkillsClient-Facing Experience In Employment LawWarm Phone Presence

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

EmpathyConfidenceEntrepreneurial Mindset

Industry Keywords

Client IntakeEmployment LawHigh-Volume Practice

About the role

Key responsibilities & impact

Conduct welcome and introductory calls with new and prospective clients
Explain the legal process and what clients should expect
Build rapport and trust from the first interaction
Gather case details during intake calls using informed employment-law questions
Serve as an ongoing client point of contact
Provide updates and answer client questions with clarity and empathy
Partner with attorneys to relay client information and flag case-relevant details

Requirements

What you’ll need

Bilingual in English and Spanish
Exceptional verbal communication skills
Warm, confident phone presence
Strong active-listening skills
Experience conducting intakes or client-facing calls, ideally in employment law or another high-volume practice
Entrepreneurial, self-starter mindset suited to a high-growth, fast-paced firm

Benefits

Comp & perks

Remote flexibility
Meaningful work
Opportunity to join a growing firm