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Senior Manager, Infrastructure
Superior Group of Companies. Lead the enterprise infrastructure function supporting SGC Corporate, Superior, BAMKO, and TOG .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive expertise in enterprise infrastructure management, including network, compute, storage, and data protection, while leading and developing a globally distributed infrastructure team. Proficient in IT operations, business continuity, and disaster recovery strategies, with a strong focus on collaboration tools and service management.
Highest-signal resume keywords
Infrastructure ManagementTeam LeadershipNetwork SecurityData Center OperationsMicrosoft 365 Collaboration
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
SwitchingFirewallsRoutingWirelessSD-WANVoiceData ProtectionBackup/RecoveryCapacity PlanningVirtualization
Soft Skills
Influence SkillsCoachingTeam Development
Tools & Technologies
FreshServiceNinjaOneMicrosoft ExchangeSharePointOneDriveTeamsSonicWallPalo AltoUbiquiti
Certifications & Qualifications
CCNACCNPPCNSEITIL Foundation
Industry Keywords
SOX-Regulated EnvironmentsManaged Service ProviderManufacturing OperationsWarehouse OperationsDistributed Teams
Tech Stack
Tools & technologiesFirewallsITSMSwitching
About the role
Key responsibilities & impact- Lead the enterprise infrastructure function supporting SGC Corporate, Superior, BAMKO, and TOG
- Report directly to the Chief Information Officer
- Own network, compute, storage, data protection, IT operations, end user services, Microsoft 365 collaboration, and business continuity/disaster recovery
- Manage firewalls, switching, routing, wireless, WAN/SD-WAN, and voice across SonicWall, Palo Alto, and Ubiquiti environments
- Oversee compute and storage, enterprise backup, 24×7 monitoring, patching, and change execution
- Define RTO/RPO, conduct recovery testing, and perform capacity planning across on-premises and colocation environments
- Lead IT Service Desk and ITSM using FreshService
- Manage endpoints using NinjaOne and administer Exchange, SharePoint, OneDrive, and Teams
- Coach, develop, and retain a globally distributed infrastructure team across the US, India, and Vietnam
- Build bench strength and support team members' career growth
- Travel occasionally (~15–20%)
Requirements
What you’ll need- 8+ years of progressive infrastructure experience
- 4–5 years managing infrastructure teams
- Career progression through networking roles or comparable experience
- Hands-on expertise in switching, firewalls, routing, wireless, SD-WAN, and voice
- Experience with data center operations, servers, storage, virtualization, and backup/recovery
- Proven team leadership experience
- Exceptional influence skills
- Bachelor's degree in Computer Science, Information Systems, or related field, or equivalent hands-on experience
- Nice to have: Managed Service Provider background
- Nice to have: Microsoft end user technology, email, and collaboration platform experience
- Nice to have: CCNA/CCNP, PCNSE, and/or ITIL Foundation
- Nice to have: Experience in publicly traded, SOX-regulated environments
- Nice to have: Experience supporting manufacturing or warehouse/distribution operations
- Nice to have: Experience managing or working with offshore/distributed teams
Benefits
Comp & perks- Fully remote workplace type
- Occasional travel only (~15–20%)
- Succession-track development toward a Director role
- Structured exposure to business applications, project management, and business-facing IT leadership
- Growth and broader enterprise IT leadership opportunities