Content Designer

SuperSummary

. Talk to readers regularly through interviews, surveys, reviews, and support conversations to find gaps in content .

Posted 11/6/2026part-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in content design and strategy, with a strong focus on user research, AI tools for content generation, and SEO practices. Capable of collaborating with cross-functional teams to create and refine content that enhances user experience and engagement.

Highest-signal resume keywords

Content DesignUser ResearchAI Content GenerationSEO OptimizationFigma Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Content StrategyDigital Editorial WorkKeyword ResearchPrototypingEditorial Writing

Soft Skills

CommunicationSelf-DirectionCritical Thinking

Tools & Technologies

FigmaClaudeAmplitudeClaritySprigNotionLinear

Industry Keywords

Educational ContentStudy GuidesTest PrepUser ExperienceContent Usability

About the role

Key responsibilities & impact

Talk to readers regularly through interviews, surveys, reviews, and support conversations to find gaps in content
Partner with CX to turn Trustpilot reviews, NPS comments, and incoming reader feedback into content opportunities
Validate opportunities using user research, competitive benchmarking, SEO and keyword demand, behavioral data, and AI-assisted research synthesis
Challenge assumptions and prioritize content opportunities with a clear, evidence-based point of view
Build realistic AI prototypes of new content using real titles and data
Explore multiple concepts and refine them using design and usability principles, especially for mobile
Partner with product managers and designers on how new content appears in the product
Iterate on prompts and content guidelines until generated output is consistently strong
Run QA with the Content team across a wide range of titles
Hand defined concepts to product managers for development and testing, stay involved through results, and turn launch results into learnings
Write and review high-visibility product copy
Maintain copy guidelines and AI copy tools
Share AI practices with Content and Design teams
Improve organization and navigation of Study Guides, Plot Summaries, and other content with search visibility in mind
Keep product voice consistent with CX and marketing messaging
Report to the Head of Product

Requirements

What you’ll need

5+ years of experience in content design, content strategy, or digital editorial work, including shaping content for a digital product or publication
A genuine passion for books, reading, and book clubs, and excitement to bring more value to readers
Experience taking new content concepts from idea to launch, with the research, prototypes, and decisions to show for it
Comfort talking directly to users, including running interviews, writing surveys, and turning what you hear into clear recommendations
Hands-on experience using AI tools to research, prototype, and generate content, and the ability to iterate on prompts until the output meets a high bar
Comfort in standard design tools such as Figma, with the ability to mock up how content will look and work in the product
Strong editorial taste and excellent writing skills, especially for clear, benefit-driven product copy
Understanding of how content structure affects usability and search, and the ability to use keyword research to validate demand and shape how content is organized
Opinionated and self-directed: you form a point of view quickly, test it, and change course when the evidence says to
Native or near-native written and spoken English
Preferred: Hands-on SEO experience, including keyword research and optimizing content for organic search
Preferred: Experience with Study Guides, test prep, edtech, or other educational content
Preferred: Experience designing content for AI-generated experiences or working on prompt quality at scale
Preferred: Strong visual or UX design skills that go beyond content mockups
Preferred: Familiarity with tools in our stack, including Claude, Figma, Amplitude, Clarity, Sprig, Notion, and Linear

Benefits

Comp & perks

Work with a distributed, global team in Latin America, Europe, and the US that has been remote-first since 2018
Remote — US-based (location flexible within the United States).