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Senior Product Manager – Search and Discovery
SupplyHouse.com. Conduct user and market research to guide product strategy and translate insights into features and actionable roadmaps .
Tech Stack
Tools & technologiesAWSAzureCloudERPGoogle Cloud PlatformJavaJavaScriptNode.jsPMPReactSpringSpring BootSpringBoot
About the role
Key responsibilities & impact- Conduct user and market research to guide product strategy and translate insights into features and actionable roadmaps
- Evaluate and prioritize opportunities based on business impact, technical complexity, resource availability, and broader business goals
- Drive strategy, discovery, and implementation of complex system integrations, improvements, and customer-facing features
- Manage site search strategy, including relevance tuning, ranking signals, synonyms, query understanding, faceted navigation, autocomplete, and zero-results recovery
- Manage category navigation and browse taxonomy across thousands of product SKUs
- Lead CX platform strategy covering acquisition, personalization, analytics integrations, and CRM data flows
- Own the product backlog, including technically sound user stories, acceptance criteria, and technical documentation in JIRA and Confluence
- Facilitate Agile ceremonies including backlog grooming, sprint planning, and sprint reviews
- Manage timelines and deliverables across departments and collaborate with stakeholders to meet deadlines
- Collaborate with developers to define technical requirements and align implementation with business objectives
- Translate between business and technical stakeholders while advocating technical best practices
- Lead UAT planning and execution
- Support end-to-end testing, QA, and validation for technical implementations and integrations
- Establish project metrics and monitoring plans, analyze product performance, and resolve post-launch technical issues
- Communicate complex insights and outcomes to stakeholders at all organizational levels
- Identify team problems and proactively propose and implement solutions
Requirements
What you’ll need- Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent professional experience
- 6+ years in a product or technical role focused on software development and system integrations
- Demonstrated Agile development mindset with hands-on expertise in JIRA, Confluence, and Agile/Scrum methodologies
- Track record of independently leading large, complex, cross-functional initiatives end-to-end
- Hands-on experience with on-site search or discovery product ownership, including relevance tuning, faceted navigation, or search quality analytics
- Understanding of full-stack development technologies, including React and Java (Spring Boot), and associated frameworks
- Cloud deployment experience with Google Cloud Platform, AWS, or Azure
- Ability to work on diverse and complex assignments with minimal guidance
- Demonstrated good judgment in resolving escalated and complex issues
- Established effective working relationships with senior leadership internally and externally
- Strong data fluency using analytics such as Amplitude, search behavioral data, and A/B test results
- Currently authorized to work in the U.S. on a full-time basis; SupplyHouse.com will not sponsor work visas
- Thorough background check required
- Preferred: eCommerce experience; familiarity with WMS, ERP, CRM, or similar enterprise systems; CSPO, SAFe, PMP, or other relevant certifications; cloud certifications; additional full-stack technologies such as JavaScript, Spring Boot, or Node.js
Benefits
Comp & perks- Comprehensive and affordable medical, dental, vision, and voluntary life insurance options
- 401(k) with up to 4% company match
- Paid vacation, sick time, and holidays
- Company-paid basic life insurance and long-term disability
- Discounted auto, home, and pet insurance programs
- Flexible Spending Account (FSA)
- Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP)
- Company-provided equipment and one-time $250 work from home stipend
- $750 annual professional development budget
- $25 monthly Grubhub credit
- Company rewards and recognition program
- Ownership for All program with financial benefit from company growth and accomplishments
- Wellness initiatives and Flex-Time Policy
- Annual merit and bonus opportunities
- Hands-on training
- Diversity and inclusion initiatives
- Internal mobility options
- Volunteer Paid Time Off
- Donation drives and employee-nominated contributions
- Support for non-profit organizations
- Monthly town halls, regular 1:1 check-ins, employee listening initiatives, and company-wide ideas form